Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern

Shaun Thompson

Brooklyn,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Table Games Dealer

Firekeepers Casino
11.2023 - Current
  • Enhanced customer experience by providing friendly and efficient service during table games sessions.
  • Ensured game integrity through strict adherence to gaming policies and procedures.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.

Supervisor of Operations

Jays Property Services
12.2022 - 10.2023
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.

Team Manager

Xpert Lawn And Snow
01.2022 - 11.2022
  • Led employee relations through effective communication, coaching, training, and development.
  • Coordinated team collaboration to share ideas and build best practices.
  • Cultivated positive, productive team environments, resolving conflicts quickly.

Laborer

Fed Ex Ground
08.2021 - 12.2021
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Diploma -

Columbia Central High School
Brooklyn, MI
2021

Skills

  • Leadership
  • Reliability and punctuality
  • Teamwork and Collaboration
  • Problem-Solving
  • Team motivation
  • Staff Training

Certification

OSHA

Timeline

Table Games Dealer

Firekeepers Casino
11.2023 - Current

Supervisor of Operations

Jays Property Services
12.2022 - 10.2023

Team Manager

Xpert Lawn And Snow
01.2022 - 11.2022

Laborer

Fed Ex Ground
08.2021 - 12.2021

Diploma -

Columbia Central High School

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