Shaun Truesdale
Fredericksburg,VA
Summary
Dynamic professional with a proven track record in real estate and retail management, notably with City Of Fredericksburg and NAPA Auto Parts. Excelled in enhancing operational efficiency and customer satisfaction, leveraging expertise in database management and interpersonal communication. Adept at learning and applying new skills, with a strong focus on achieving results through teamwork and innovation.
Overview
20
20
years of professional experience
Work History
Real Estate Specialist
City Of Fredericksburg
Fredericksburg, VA
10.2021 - Current
*Deed Transfer for tax purposes
*Enter construction permits and attach to each property
*Handle 3 different tax exemption programs
*Help tax payers with questions about city taxes by phone and in person.
*Use and understand multiple data bases and computer systems.
*All other duties assigned
Counter Sales
NAPA Auto Parts - Genuine Parts
Fort Myers, FL
03.2015 - 09.2021
- Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
- Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
- Participated in regular team meetings to discuss strategies for improving counter sales performance.
- Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales.
Store Manager
Fast Lube Plus
Cary, NC
06.2004 - 02.2015
*Deed Transfer for tax purposes
*Enter construction permits and attach to each property
*Handle 3 different tax exemption programs
*Help tax payers with questions about city taxes by phone and in person.
*Use and understand multiple data bases and computer systems.
*All other duties assigned
Education
Bachelor Of Business Administration - Finance
Campbell University
Buies Creek, NC05.2012
Skills
*Use of multiple Computer database's & systems
* Working with customers internally and externally
*Dealing with all types of personality’s
*Helping people with a very wide scope of issues
*Always willing to learn
Timeline
Real Estate Specialist
City Of Fredericksburg
10.2021 - Current
Counter Sales
NAPA Auto Parts - Genuine Parts
03.2015 - 09.2021
Store Manager
Fast Lube Plus
06.2004 - 02.2015
Bachelor Of Business Administration - Finance
Campbell University