Shaun Wightman
Kettering,OH
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
17
17
years of professional experience
Work History
Sales Manager
Jeff Schmitt Auto Group
Beavercreek, OH
04.2021 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 20 people, stepping in to support employees and deliver smooth sales processes for clients.
Sales and Leasing Consultant
Jeff Schmitt Auto Group
Beavercreek, OH
02.2013 - Current
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
- Maintained strong and well-managed online presence to successfully market community.
Assistant District Manager
Verizon
Dayton, OH
06.2006 - 01.2013
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Directed training and retraining of employees to boost performance and enhance business results.
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of 160 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Beavercreek High School
Beavercreek, OHCertificate - Business Management
Bellevue University
Bellevue, NE06.2009
Skills
- Sales Statistics Analysis
- Sales Quota Management
- Profitability Assessments
- Sales Program Coordination
- Sales Records Management
- Team Recruiting and Onboarding
- Consultative Selling Techniques
- Hiring and Staffing
Timeline
Sales Manager
Jeff Schmitt Auto Group
04.2021 - Current
Sales and Leasing Consultant
Jeff Schmitt Auto Group
02.2013 - Current
Assistant District Manager
Verizon
06.2006 - 01.2013
High School Diploma -
Beavercreek High School
Certificate - Business Management
Bellevue University
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