Shauna Johnson
Ogden,UT
Summary
Proven achiever with Ridgeline Surgical, adept in streamlining admissions processes and enhancing patient satisfaction through meticulous organization and effective communication. Leverages strong organizational skills and healthcare experience, including proficiency in Microsoft Office, to meet and exceed admission standards and improve team efficiency.
Overview
6
6
years of professional experience
Work History
Admissions Clerk
Ridgeline Surgical
11.2014 - 10.2020
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Streamlined the admissions process by efficiently managing and organizing application materials.
- Improved applicant satisfaction with timely responses to inquiries and thorough follow-up communication.
- Interviewed patients or representatives to obtain and verify medical history prior to being seen by medical professionals.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Greeted patients warmly to increase comfort and create rapport.
Education
High School Diploma -
Morgan High School
Morgan, UT06.1987
Skills
- Goal-Oriented
- Strong Organization
- Healthcare experience
- Microsoft Office
Timeline
Admissions Clerk
Ridgeline Surgical
11.2014 - 10.2020
High School Diploma -
Morgan High School
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