Shauna-Kai Williams
Coral Springs,USA
Summary
Seeking employment in a dynamic establishment where all-rounded skills and business knowledge can be effectively utilized to enhance revenue and reputation. Committed to contributing to the success of the organization by leveraging diverse skill set and applying strategic thinking to drive growth and achieve objectives. A results-oriented professional with a proven track record of delivering exceptional outcomes, eager to contribute expertise and passion for success to make a meaningful impact within the company.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Master Painting Finish LLC
01.2017 - Current
- Prepare payroll for Employees
- On and Off-site management
- Prepare invoice and receipts for clients
- Create proposals for project bidding
- Administrative and secretarial tasks
Customer Service Remotely
SkyRush LLC
01.2014 - 01.2017
- Inbound and Outbound calls to the various contracting companies
- Maintained high levels of customer satisfaction.
- Building long-lasting relationships with clients based on the efficiency and quality of services provided
- Increased data entry accuracy by implementing a robust quality assurance process.
Stewarding Crowd Management
Knights Group Security
01.2011 - 01.2013
- Control the entry, exit, and movement of people at spectator events
- Deal with accidents and emergencies
- Help to manage conflict
- Monitor spectators and deal with crowd problems
- Prepare for spectator events
- Support the work of the team and organization
Kids Activity Instructor
Greenwich Leisure Limited
01.2006 - 01.2008
- Encouraging and motivating children in indoor and outdoor activities
- Helped to set up rooms and equipment as well as planning activities
- Answering calls, taking bookings and all general inquiries
Education
Patient Care Technician - Certified Nursing Assistant, Home Health Aide
Ruby's Academy for Health Occupations
Sunrise, FL01.2017
High School Diploma -
Immaculate Conception High School
Kingston01.2006
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Master Painting Finish LLC
01.2017 - Current
Customer Service Remotely
SkyRush LLC
01.2014 - 01.2017
Stewarding Crowd Management
Knights Group Security
01.2011 - 01.2013
Kids Activity Instructor
Greenwich Leisure Limited
01.2006 - 01.2008
Patient Care Technician - Certified Nursing Assistant, Home Health Aide
Ruby's Academy for Health Occupations
High School Diploma -
Immaculate Conception High School
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