Shauna Puckett
Yucca Valley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr. Sunil Bhasin
1997.01 - 2001.06
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Assisted with medical coding and billing tasks.
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Medi-Cal Peer Support Specialization Training
Cal Voices
10.2023
High School Diploma -
Career Online Highschool
06.2023
No Degree - Office Management
Smart Horizons
06.2023
Medical Billing And Coding
UEI
San Bernardino05.2007
Skills
- Patient Referral
- Patient Billing
- Microsoft Office
- Telephone Etiquette
- Adaptable and Flexible
- Records Management
- Appointment Setting
- Office Administration
- HIPAA Compliance
- Documentation and Recordkeeping
- Appointment management
Volunteer
I spend time at a clubhouse helping members who are mentally challenged. I help with finding resources for the members. Help with the food distribution. Talking with members that I have common life experiences with.
Certification
Microsoft Word
Excel
references
Shelly Box. 760-369-4057
Cris Jackman 760-369-4057
Timeline
Medical Receptionist
Dr. Sunil Bhasin
1997.01 - 2001.06
Medi-Cal Peer Support Specialization Training
Cal Voices
High School Diploma -
Career Online Highschool
No Degree - Office Management
Smart Horizons
Medical Billing And Coding
UEI
Microsoft Word
Excel
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