Server/ Bartender
Olive Garden
09 2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes during special events, nights, and weekends.
Shauna Washington
3217 walnut avenue Apt#20,Ca
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Work History
Cashier
Save-Mart
04 2021 - 09 2022
- Greeted customers entering store and responded promptly to customer needs.
Assistant manager
Cinemark
03 2016 - 04 2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coached employees on best practices, providing constructive feedback to support their professional growth
- Ensured seamless transitions between shifts by implementing thorough handover procedures for accurate information exchange among employees.
- Enhanced cash handling accuracy by implementing stringent auditing procedures and staff training initiatives.
- Optimized shift scheduling for greater operational efficiency while maintaining adequate staffing levels during peak hours.
Cashier
Walmart
01 2011 - 03 2016
- Greeted customers entering store and responded promptly to customer needs.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Self-motivated, with a strong sense of personal responsibility.
Education
Encina High school
2008
Skills
- Cash register operation
- Effective problem solver
- Staff Management
- Cash handling
- Multitasking Abilities
Timeline
Server/ Bartender
Olive Garden
09 2022 - Current
Cashier
Save-Mart
04 2021 - 09 2022
Assistant manager
Cinemark
03 2016 - 04 2021
Cashier
Walmart
01 2011 - 03 2016
Encina High school
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