Shauna Wind
Henryetta,OK
Summary
Results-driven professional with a strong background in healthcare scheduling and software implementation. Skilled in obtaining authorizations and streamlining workflows, contributing to improved patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Surgery Scheduler
Ascension St. John Hospital
Tulsa, OK
09.2025 - Current
- Coordinated surgery dates and times with patients, providing them with relevant preoperative instructions.
- Entered updates, cancellations, and add ons into scheduling program.
- Received, answered, and responded to telephone calls
- Reviewed and verified patient information, ensuring accuracy before scheduling.
- Entered physicians orders for tests and procedures.
- Corresponded with insurance companies to process pre-authorizations.
Epic Application Analyst
Muscogee Creek Nation Department Of Health
Okmulgee, OK
04.2021 - 02.2025
- Analyzed user requirements and configured Epic applications to optimize healthcare workflows.
- Collaborated with cross-functional teams to identify and resolve application issues promptly.
- Developed training materials and conducted sessions for end-users on Epic system functionalities.
- Supported system upgrades and enhancements, ensuring minimal disruption to operations.
- Coordinated meetings for team
Patient Registration Representative
Muscogee Creek Nation Department Of Health
Okmulgee, OK
02.2017 - 03.2021
- Facilitated patient check-in processes, ensuring accurate data collection and entry.
- Managed insurance verification to streamline patient registration workflows.
- Collaborated with healthcare providers to resolve patient inquiries and concerns effectively.
- Trained new staff on registration protocols and software systems for efficiency.
- Handled confidential medical records according to HIPAA regulations and company policies.
- Managed daily appointment schedules.
Education
Education
Western Governors University
Salt Lake City, UT03-2028
Education
Nebraska Christian College
Norfolk, NESkills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Software implementation
Timeline
Surgery Scheduler
Ascension St. John Hospital
09.2025 - Current
Epic Application Analyst
Muscogee Creek Nation Department Of Health
04.2021 - 02.2025
Patient Registration Representative
Muscogee Creek Nation Department Of Health
02.2017 - 03.2021
Education
Western Governors University
Education
Nebraska Christian College