Shaunae Carter
Los Angeles,CA
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Care to Stay Home
Los Angeles, CA
01.2021 - Current
- I bath my patients, meal prep, dimension, hospice care, transportation
DSP
Mentor Community Services
Carson
01.2024 - 01.2026
- Supported individuals with developmental disabilities in daily living activities and community integration.
- Collaborated with interdisciplinary teams to create personalized support plans for clients.
- Monitored client progress, adjusting strategies to enhance personal growth and independence.
- Implemented behavior management techniques to promote positive social interactions among clients.
- Trained new staff on best practices for client care and organizational policies.
- Advocated for clients' needs, ensuring access to essential resources and services.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
Security Guard
GUARD SYSTEMS INC
Los Angeles, CA
01.2021 - 03.2023
- Monitoring building answering phone’s receiving mail putting maintenance request Patrolling build customer service
Cashier/Customer Service
Shell Gas station/ EZ Mart
Los Angeles, CA
01.2019 - 10.2019
- Giving great customer service, cleaning the gas pumps, maintaining the store, cash handling
Security Guard
Securitas Security Services
Los Angeles, CA
10.2016 - 02.2019
- Monitoring cctv, patrolling building, answering phones, providing great customer service, writing activity reports, writing incident reports
Administrative Assistant/Receptionist
WorkSource
Los Angeles, CA
01.2010 - 12.2014
- Data entry, scheduling appointments, answering phones, filing, copying
Education
Associate of Science - Internal Medicine
Los Angeles Trade Technical College
Los Angeles, CAHigh school diploma - undefined
Opportunities for learning Los Angeles
Los Angeles, CA06.2013
Skills
- Customer Service
- Crew Member
- Food Service
- Front Desk
- Microsoft Excel
- Microsoft Word
- Organizational Skills
- Typing
- CCTV
- Security
- Surveillance
- Writing Skills
- Computer Skills
- English
- Management
- Communication Skills
- Microsoft Office
- Negotiation (2 years)
- Hospice care
- Patient care
- Vital signs
- Alzheimer's care
- Dementia care
- Special needs
- Nursing home experience
- Customer service
- Supervising experience
- Front desk
- Conflict management
- Meal preparation
- Caregiving
- Home care
- Communication skills
- Home & community care
- Case Management
- Memory care
- Child protective services
Certification
- CPI 9/25/2025 - 9/25/2027
- BLOODBORNE PATHOGEN 08/2025-08/2027
- Guard Card current
- CPR/AED Certification August 2025 to August 2027
- BLS Certification January 2024 to January 2027
- First Aid Certification
- Certified Home Health Aide
Assessments
- Work style: Reliability — Proficient March 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Retail customer service — Proficient November 2021 Responding to customer situations in a retail setting Full results: Proficient
- Customer focus & orientation — Proficient November 2021 Responding to customer situations with sensitivity Full results: Proficient
- Security guard skills — Proficient March 2022 Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
- Sales skills — Proficient October 2021 Influencing and negotiating with customers Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
DSP
Mentor Community Services
01.2024 - 01.2026
Caregiver
Care to Stay Home
01.2021 - Current
Security Guard
GUARD SYSTEMS INC
01.2021 - 03.2023
Cashier/Customer Service
Shell Gas station/ EZ Mart
01.2019 - 10.2019
Security Guard
Securitas Security Services
10.2016 - 02.2019
Administrative Assistant/Receptionist
WorkSource
01.2010 - 12.2014
High school diploma - undefined
Opportunities for learning Los Angeles
Associate of Science - Internal Medicine
Los Angeles Trade Technical College