SHAUNA ELLIS
Cincinnati,OH
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
12
12
years of professional experience
Work History
Associate Recruiter
Vernovis
10.2021 - Current
- Responsible for high- volume sourcing, attracting, interviewing, and onboarding candidates for multiple companies in the Accounting, Finance, and IT industry
- Promoted from a talent acquisition specialist to associate recruiter within 3 months of being hired
- Manage pre-employment process, including reviewing resumes', pre-screening candidates, interviewing candidates, formatting resumes', and candidate submittals
- Collaborating with team members on higher volume job orders to ensure the best possible talent was placed.
- Partner directly with hiring managers, account executives and other recruiters during the placement process in effort to maximize growth.
- Operated and maintained applicant tracking and candidate management systems.
Patient Services Coordinator
Brightview Health
12.2020 - 10.2021
- Registered new patients monitored and updated all patient scheduling in coordination with physicians
- Direct all patient phone calls regarding lab results, medical questions, etc
- Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality
- Verifying insurance, collect payments, and post payments to accounts
- Assisted physicians with providing patient vitals and drug screens
- Run Oars controlled substance reports on patients when required.
Surgical Assistant
Planned Parenthood
01.2020 - 12.2020
- Update records of abortion procedures to ensure up-to-date patient information
- Prepare patients and work areas for procedures and procedures by assisting doctors
- Fully trained in rigorous cleaning and sterilization procedures to ensure a clean and safe environment for both doctors and patients
- Educated patients to ensure they were comfortable from the start to end of their abortion procedures.
Scheduler
Mercy Health
01.2019 - 01.2020
- Processed patient paperwork and send to primary care provider to verify completion
- Coordinated patient scheduling including the medical facility for specific patients
- Greeted patients in person or over the telephone and provided them information about their appointment
- Take and record patient information and determine their need for consulting a physician or specialist.
Disputes Resolution Specialist
Vantiv
01.2015 - 01.2017
- Worked directly with merchants and cardholders to resolve customer service issues or fraudulent/unauthorized activities
- Analyzed merchant and cardholder account transactions to identity abnormal activity that may be fraudulent
- Contacted merchants and cardholders to validate the authenticity of charges
- Provided high quality customer service by responding to telephone inquiries, customer requests, and problems related to credit card fraud and dispute claims.
Customer Service Representative
Kroger Health Connect
01.2012 - 01.2015
- Responded to high volume inbound calls regarding refilling prescriptions for Kroger customers
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving
- Contacted insurance companies for prior authorizations and insurance coverage
- Problem resolution for any clarifications of prescription orders as well as insurance issues.
Education
Bachelor of Arts - Social Work
MIAMI UNIVERSITY
Skills
- Administrative Support
- Client Development
- Strategic Planning
- Onboarding and Compliance
- Sales
- Bullhorn CRM/ATS
- MS Office Suite
Timeline
Associate Recruiter
Vernovis
10.2021 - Current
Patient Services Coordinator
Brightview Health
12.2020 - 10.2021
Surgical Assistant
Planned Parenthood
01.2020 - 12.2020
Scheduler
Mercy Health
01.2019 - 01.2020
Disputes Resolution Specialist
Vantiv
01.2015 - 01.2017
Customer Service Representative
Kroger Health Connect
01.2012 - 01.2015
Bachelor of Arts - Social Work
MIAMI UNIVERSITY
Similar Profiles
Nathan KasperNathan Kasper
Finance Consultant at VernovisFinance Consultant at Vernovis
DESERAE OBERMEIERDESERAE OBERMEIER
Strategic Account Coordinator at VernovisStrategic Account Coordinator at Vernovis
Eman MaysaraEman Maysara
Certified Pharmacy Technician at CVS Pharmacy, RetailCertified Pharmacy Technician at CVS Pharmacy, Retail
Isaiah :LeeIsaiah :Lee
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Reuben Johnson JrReuben Johnson Jr
Senior Accounts Manager at AbbVieSenior Accounts Manager at AbbVie