Overview
Work History
Education
Skills
References
Personal Summary
Timeline
Generic

SHAUNDI-ROSE GONSALVES

Fall River,MA

Overview

11
11
years of professional experience

Work History

Bartender

New Beige
New Bedford, Massachusetts
05.2025 - Current
  • Mixed cocktails and beverages following standard recipes and customer preferences.
  • Trained new bartenders on drink preparation and customer interaction techniques.
  • Developed specialty cocktails to enhance the drink menu and attract patrons.
  • Specializing in craft cocktails and various martini recipes.

Bartender

Applebee's
Fall River, Massachusetts
10.2023 - 05.2025

Barista

The Pink Bean
Fall River, Massachusetts
05.2022 - 10.2023
  • Provided exceptional customer service to enhance guest experiences.
  • Operated espresso machines and grinders to ensure consistent quality.
  • Educated customers on menu items and drink customization options.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

District Manager, Circulation Dept.

The Standard-Times
New Bedford, Massachusetts
07.2017 - 08.2022

Server

The Cask & Pig
North Dartmouth, Massachusetts
10.2020 - 02.2021
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Maintained knowledge of menu items to provide informed recommendations.

Server

Madeira Cafe
New Bedford, Massachusetts
09.2014 - 07.2017

Education

Certificate Program - Esthetics

Rob Roy Academy
Fall River, MA
10.2024

Skills

  • Product knowledge
  • Team collaboration
  • Conflict resolution
  • Service-oriented mindset
  • Outstanding customer service
  • Outgoing personality

References

Available upon request.

Personal Summary

Bartender and hospitality professional with many years of experience in fast-paced bar and restaurant environments. Specializes in craft cocktails, martinis, and guest-focused service. Known for multitasking under pressure while creating a welcoming, high-energy atmosphere.

Timeline

Bartender

New Beige
05.2025 - Current

Bartender

Applebee's
10.2023 - 05.2025

Barista

The Pink Bean
05.2022 - 10.2023

Server

The Cask & Pig
10.2020 - 02.2021

District Manager, Circulation Dept.

The Standard-Times
07.2017 - 08.2022

Server

Madeira Cafe
09.2014 - 07.2017

Certificate Program - Esthetics

Rob Roy Academy
SHAUNDI-ROSE GONSALVES