Shaundrece Beckford
Kissimmee,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server
Westgate Vacation Villas
Kissimmee, Florida
02.2025 - Current
- Greeted customers at Westgate Resort, guided guests to seating, provided water and appetizer plates, took drink and entrée orders, checked back during meals, refilled drinks, cleared plates, and presented bills, ensuring a welcoming and comfortable dining experience.
- Welcomed guests at Westgate Resort, assisted with seating, prepared tables with essentials, took orders, delivered meals, monitored guest comfort, and closed service with friendly communication, contributing to a positive dining atmosphere.
- Served guests at resort dining venues with prompt, friendly table service.
- Presented menus and described Westgate vacation dining specials to guests.
- Took food and beverage orders accurately and entered requests into POS system.
Server
Aero Nuvo
New York, New York
11.2015 - 04.2020
- Greeting customers & seating them providing excellent customer service while dinning.
- Presented menu options and explained daily specials to vacation diners.
- Delivered meals and beverages promptly to tables and poolside guests.
- Processed payments through point-of-sale systems with careful accuracy.
- Coordinated with kitchen staff to support timely order preparation.
Education
CNA Certificate - Certified Nurse Assistant
Lieoc
Brentwood, NY 03.2016 - 06.2016
Shaundrece Beckford
Garden City, New yorkSome College (No Degree) - Surgical Tech
Housatonic Community College
Bridgeport, CTSkills
- Point-of-sale system
- Order entry
- Payment processing
- Cash handling
- Menu presentation
- Food safety
- Dining customer service
- Customer service
- Guest relations
- Clear communication skills
- Service recovery techniques
- Attention to detail
- Time management
- Team coordination skills
- Problem solving
- Conflict resolution
- Food safety practices
- Buffet setup and take down
- Table setup
- Table setting knowledge
- Upselling techniques
- Item promotion
- Memory skills
- Team collaboration
- Ordering procedures
- Professional appearance
Timeline
Server
Westgate Vacation Villas
02.2025 - Current
CNA Certificate - Certified Nurse Assistant
Lieoc
03.2016 - 06.2016
Server
Aero Nuvo
11.2015 - 04.2020
Shaundrece Beckford
Some College (No Degree) - Surgical Tech
Housatonic Community College