Summary
Overview
Work History
Education
Skills
Timeline
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Shaunice Funches

Kennesaw,GA

Summary

Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Bahama Breeze
02.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/hostess

Hooters
09.2022 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Crew Chief

Culvers
07.2019 - 08.2022
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.

Education

No Degree - Chemistry And Psychology

Georgia State University
Atlanta, GA
05.2026

High School Diploma -

Allatoona High School
Acworth, GA
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • High-volume dining
  • Sales expertise

Timeline

Server

Bahama Breeze
02.2023 - Current

Server/hostess

Hooters
09.2022 - 11.2023

Crew Chief

Culvers
07.2019 - 08.2022

No Degree - Chemistry And Psychology

Georgia State University

High School Diploma -

Allatoona High School

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Shaunice Funches