Shaunice Ingram
Atlanta,GA
Summary
With a proven track record at Northside Hospital Atlanta, I excel in office administration and customer service, demonstrating exceptional organizational skills and effective verbal and written communication. My experience includes enhancing document workflows and improving patient care processes, showcasing my ability to learn quickly and contribute significantly to team success.
Overview
8
8
years of professional experience
Work History
Secretary Scheduler/Medical Necessity
Northside Hospital Atlanta
06.2024 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
Imaging Specialist
Northside Hospital Atlanta
Atlanta, GA
04.2023 - Current
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Transmitted documents, organized revisions and tracked changes.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Produced and presented patient images and relevant information to physicians for diagnosis.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Internship Student
Genesis Sports Medicine And Rehabilitation
Atlanta, GA
06.2022 - 07.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement..
- Delivered clerical support by handling range of routine and special requirements.
Volunteer
Hands On Atlanta
Atlanta, GA
05.2018 - 12.2018
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
Receptionist Assistant
Fulton County Parks And Recreational Center
Atlanta, GA
06.2017 - 08.2017
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Teacher's Aide
Elizabeth Baptist Church
Atlanta, GA
06.2016 - 07.2016
- Assisted teachers with supervision and care of group of 25 children.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
Photographer
Elizabeth Baptist Church
Atlanta, GA
06.2016 - 07.2016
- Photographed high-quality images for various print and digital projects.
- Completed complex photo shoots at indoor and outdoor venues.
- Experimented with different lighting effects to deliver unique images.
Education
Bachelor of Science - Physical Therapy
Columbus State University
Columbus, GA05-2022
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
Timeline
Secretary Scheduler/Medical Necessity
Northside Hospital Atlanta
06.2024 - Current
Imaging Specialist
Northside Hospital Atlanta
04.2023 - Current
Internship Student
Genesis Sports Medicine And Rehabilitation
06.2022 - 07.2022
Volunteer
Hands On Atlanta
05.2018 - 12.2018
Receptionist Assistant
Fulton County Parks And Recreational Center
06.2017 - 08.2017
Teacher's Aide
Elizabeth Baptist Church
06.2016 - 07.2016
Photographer
Elizabeth Baptist Church
06.2016 - 07.2016
Bachelor of Science - Physical Therapy
Columbus State University
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