Shaunice Yates
Washington ,DC
Summary
Dedicated professional with experience in property management and educational settings, skilled in organization, communication, and problem-solving. Proven ability to manage operations, support diverse needs, and maintain safe, well-structured environments for both properties and students.
Overview
13
13
years of professional experience
Work History
Leasing Consultant
Greystar
Oxon Hill, MD
08.2023 - 11.2025
- Managed leasing process, ensuring compliance with company policies and local regulations.
- Developed and maintained strong relationships with prospective tenants to enhance customer satisfaction.
- Conducted property tours, effectively communicating features and benefits to potential residents.
- Collaborated with marketing team to implement targeted campaigns, increasing property visibility and interest.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
Teacher's Assistant
IDEA Public Charter School
Washington DC
09.2020 - 05.2023
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Completed daily reports on attendance and disciplinary performance.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Before and After School Care Assistant
Payne Elementary School
Washington, DC
01.2017 - 06.2020
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Dietary Aide
George Washington University Hospital
Washington, DC
04.2013 - 02.2018
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Education
Bowie State University
Bowie, MDSkills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Classroom management
- Cleaning and sanitizing
- Behavior redirection
- Fair housing regulations
- Building rapport
Timeline
Leasing Consultant
Greystar
08.2023 - 11.2025
Teacher's Assistant
IDEA Public Charter School
09.2020 - 05.2023
Before and After School Care Assistant
Payne Elementary School
01.2017 - 06.2020
Dietary Aide
George Washington University Hospital
04.2013 - 02.2018
Bowie State University