ShaunKiara Singleton
Greensburg,LA
Summary
Motivated and detail-oriented professional with strong customer service, administrative, and organizational skills. Skilled in handling confidential information, processing documentation accurately, and providing clear communication to clients. Known for problem-solving abilities, multitasking in fast-paced environments, and building positive client relationships. Seeking to bring reliability and dedication to an insurance company while supporting customers with their coverage needs and contributing to company growth.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Walgreens
Denham Springs,LA
03.2014 - 10.2015
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Medical Assistant
Greensburg Walk-In Clinic
Greensburg,LA
02.2022 - 05.2022
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Stocking Associate
Walmart
Watson, LA
06.2022 - 08.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Shift Manager
McDonald's
08.2013 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Certificate of Technical Studies - Childcare Development of Young Children
North Shore Technical Community College
Hammond, LA05.2025
Certificate of Technical Studies - Medical Assistant
North Shore Technical Communitt College
Greensburg, LA05.2022
Certificate of Technical Studies - Pharmacy Technician
North Shore Technical Community College
Greensburg, LA05.2015
High School Diploma -
St. Helena Central High School
Greensburg, LA05.2013
Skills
- Computer skills
- Triaging
- Vital signs
- Leadership & management experience
- Appointment scheduling
- Customer Assistance
- Documentation and Recordkeeping
- Medical Terminology
- Chart Updating
- Early childhood education
Timeline
Stocking Associate
Walmart
06.2022 - 08.2025
Medical Assistant
Greensburg Walk-In Clinic
02.2022 - 05.2022
Pharmacy Technician
Walgreens
03.2014 - 10.2015
Shift Manager
McDonald's
08.2013 - Current
Certificate of Technical Studies - Childcare Development of Young Children
North Shore Technical Community College
Certificate of Technical Studies - Medical Assistant
North Shore Technical Communitt College
Certificate of Technical Studies - Pharmacy Technician
North Shore Technical Community College
High School Diploma -
St. Helena Central High School