shaunkura bain
North Lauderdale,FL
Summary
Compassionate Care Aide devoted to providing loving care to elderly and persons with disabilities and health limitations. Maintains orderly, calm environment for optimal comfort and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transportation
Holy Cross
Fort Lauderdale, FL
02.2024 - Current
Transporter
Holy Cross Hospital - Holy Cross Hospital
Fort Lauderdale, FL
01.2024 - Current
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Participated in emergency drills, understanding the role of patient transport in emergency situations.
- Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
- Managed transport documentation, accurately logging each patient transport in hospital records.
- Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
- Greeted patient and explained transport plan and destination.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
Home Health Aide (HHA)
Sawgrass homecare
Sawgrass, FL
04.2022 - 08.2023
- Providing care and assistance to patients, taking them to appointments on time, sitting patiently with them and keeping them uplifted, prepping food, and completing small chores around their home.
Home Health Aide (HHA)
BrightStar Care
Margate, FL
02.2021 - 05.2023
- Helping and providing patients with meds and appointments, completing lil tasks around the house, and keeping them active with board games.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Monitored patient vital signs and reported changes to physician or nurse.
Customer Service Representative
Teleperformance
North Lauderdale, FL
12.2019 - 04.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Community Social Worker
daycare program
Fort Lauderdale, FL
03.2018 - 06.2019
- Provided crisis intervention services when needed.
- Participated in interdisciplinary team meetings to discuss individual cases.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Education
High school or equivalent -
Hallandale High School
FL06.2018
Skills
- Customer Service
- Microsoft Office
- Security
- English
- Home Care
- Food handling
- Driving
- Social Work
- Outbound Sales
- Senior Care
- Cash handling
- Cash register
- Caregiving
Certification
- Security License, Present
- Driver's License
- Class D Security
- Certified Home Health Aide, 11/01/18, helping patients with special needs/hygiene.
- Certified Phlebotomy Technician, 08/01/23, Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing.
- CPR Certification
Timeline
Transportation
Holy Cross
02.2024 - Current
Transporter
Holy Cross Hospital - Holy Cross Hospital
01.2024 - Current
Home Health Aide (HHA)
Sawgrass homecare
04.2022 - 08.2023
Home Health Aide (HHA)
BrightStar Care
02.2021 - 05.2023
Customer Service Representative
Teleperformance
12.2019 - 04.2021
Community Social Worker
daycare program
03.2018 - 06.2019
High school or equivalent -
Hallandale High School