Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaunte Smith

Summary

Seasoned Assistant/ Store Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience

Work History

Operations Manager

Rue21
10.2021 - 05.2024
  • Audits: Following up on nightly paperwork audits and over/short, ensure store is always meeting operational and LP standards
  • Omnichannel: Organization of all Omnichannel area/materials and track follow up on outstanding orders.
  • Reflexis: Scheduling/ Adjust schedule based on the needs of the business, PTO management.
  • Loss Prevention: Loss prevention awareness center and Rue21 Connect by logging in all known theft items.
  • Supplies: Ensure timely ordering of non-sellable but not limited to office supplies, shop floor supplies, and banking supplies.
  • In charge of women's department including visuals, stock, and sales. Also, marketing for the whole store.

Sales Athlete

Nike Factory Store
10.2019 - 07.2023
  • Mentored junior sales team members, sharing best practices and valuable insights for improved performance.
  • Enhanced customer loyalty through regular communication, personalized offers, and attentive service.
  • Trained and mentored new sales athletes
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Education

Associate of Applied Science - Respiratory Therapy

Jefferson State Community College
Birmingham, AL
06.2026

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Staff Training

Timeline

Operations Manager

Rue21
10.2021 - 05.2024

Sales Athlete

Nike Factory Store
10.2019 - 07.2023

Associate of Applied Science - Respiratory Therapy

Jefferson State Community College

Similar Profiles

CREATE PROFILE
Shaunte Smith