Salesforce
Hi, I’m
Shaunte Williams
Plainfield,IL
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Summary
Motivated individual with experience in client development, account management and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, negotiating and interpersonal skills for providing superior service and exceeding sales targets.
Overview
21
years of professional experience
1
Certification
Work History
CORPAY - ALE Solutions
Relocation Specialist
03.2021 - Current
Job overview
- Serving as the primary point of contact for clients, providing guidance and support throughout the relocation journey
- Negotiate and serve as the liaison for property management companies, real estate agents, and service providers to optimize relocation budgets and ensure cost-effective solutions
- Develop strong client relationships and ensure high levels of satisfaction through effective communication and resolution of inquiries or concerns
- Accomplishments: Increased revenue by increasing closing rate by 30% in 2023
- Successfully exceeded monthly quota moving 20-30 families per month efficiently.
Navistar
E-commerce Specialist
11.2019 - 06.2020
Job overview
- Assisted in the development and implementation of digital marketing strategies, focusing social media management, and content creation
- Managed SEO initiatives, optimizing website content and implementing keyword strategies that improved organic search rankings
- Orchestrated a social media strategy that elevated engagement by 40% through interactive content and real-time customer interaction
- Accomplishments: Developed and executed digital marketing strategies, increasing website traffic by 40% and improving conversion rates by 25%
- Planned social media campaigns across various platforms, resulting in a 50% increase in engagement and a growing follower base.
Spectrum Reach
Media Planner
04.2014 - 06.2018
Job overview
- Developed comprehensive media strategies that resulted in a 30% increase in campaign reach and engagement
- Collaborated with cross-functional teams to align creative messaging with media plans, ensuring consistency and effectiveness
- Negotiated and managed media budgets, optimizing spending and achieving cost savings of 15% on average
- Accomplishments: Sold out sports inventory 120% year over year and strategically placed oversold revenue into future commitments
- Managed open account list of fifty active clients adding $500,000 in revenue for 2017-2018
- Implemented Digital Campaigns to 90% of active accounts to increase market share and diversify marketing mix.
Enterprise Car Rental
Sales Agent
06.2013 - 04.2014
Job overview
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
- Assisted airport clientele and call-in customers with questions and reservations.
Buckeye Cable Systems
Advertising Account Executive
07.2006 - 06.2008
Nielsen Media Research
Membership Recruiter
08.2005 - 06.2006
Viacom CBS Detroit
Marketing Traffic Coordinator
10.2003 - 08.2005
Education
Michigan State UniversityEast Lansing, MI
Bachelor of Arts from Advertising
08.2003
Skills
- Account Management
- Business Development
- Strong Negotiator
- Salesforce
- Microsoft Office Suite
- Effective Communicator
- Project Management
- Social Media Strategist
- Cultural Adaptability
- Client Relationship Building
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Decision-Making
Certification
Licensed REALTOR , Illinois, 03/01/20, Present, Coldwell Banker Realty
Extracurricular Activities
Founder / Event Curator / Social Media Strategist, Let’s Connect LLC – Chicagoland Area, 06/01/20, Present
Affiliations
- National Association of Realtors
Accomplishments
- Achieved 85% placement rate by implementing organized systems and effective communication.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Google Drive
Interests
Writing
Dancing
Yoga
Networking
Volunteering
Languages
English
Timeline
Relocation Specialist
CORPAY - ALE Solutions
03.2021 - Current
E-commerce Specialist
Navistar
11.2019 - 06.2020
Media Planner
Spectrum Reach
04.2014 - 06.2018
Sales Agent
Enterprise Car Rental
06.2013 - 04.2014
Advertising Account Executive
Buckeye Cable Systems
07.2006 - 06.2008
Membership Recruiter
Nielsen Media Research
08.2005 - 06.2006
Marketing Traffic Coordinator
Viacom CBS Detroit
10.2003 - 08.2005
Michigan State University
Bachelor of Arts from Advertising
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