Shaura Workman
Mount Holly,NC
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.
Overview
23
23
years of professional experience
Work History
Real Estate Broker
North Group Real Estate LLC
Cornelius, NC
01.2023 - 12.2024
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Hampton by Hilton
Front Desk Representative
Belmont, NC
02.2021 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Co Owner/Operations Manager
LBJ Trucking
Mount Holly, NC
04.2019 - 12.2023
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Accounts payable and receivable including payroll
- Maintained DOT Compliance
Real Estate Broker
Mountain Island Lake Realty,LLC
Mount Holly, NC
06.2016 - 12.2020
- Negotiated between sellers and buyers over property prices and settlement deals.
- Analyzed housing markets and identified potential buyers.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Managed real estate transactions from initiation to closing.
- Gave buyers physical and virtual tours of properties.
- Monitored fulfillment of purchase contract terms.
Customer Service Representative
American Airlines
Charlotte , NC
12.2013 - 09.2016
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Managed gate, ramp and cabin services for each flight.
- Greeted passengers and provided boarding instructions.
- Collected baggage charges and accepted baggage for check-in.
- Provided clients with assistance in preparing required travel documents and forms.
- Trained fellow employees when asked
Logistics Coordinator
Tony’s Trucking
Charlotte, NC
01.2009 - 07.2013
- Worked with vendors to obtain optimal prices and delivery schedules.
- Developed proposals with detailed cost estimates outlining logistics plans.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Cultivated carrier relations and tracked financials to ensure optimum performance.
Co Owner/Real Estate Broker Owner
MW Realty Group LLC
Charlotte, NC
06.2006 - 10.2008
- Analyzed housing markets and identified potential buyers.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Generated lists of for-sale properties.
- Gave buyers physical and virtual tours of properties.
- Monitored fulfillment of purchase contract terms.
- Managed real estate transactions from initiation to closing.
Real Estate Broker
Jim Beaty and Associates
Charlotte , NC
03.2003 - 12.2006
- Negotiated between sellers and buyers over property prices and settlement deals.
- Analyzed housing markets and identified potential buyers.
- Generated lists of for-sale properties.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Managed real estate transactions from initiation to closing.
- Gave buyers physical and virtual tours of properties.
- Identified and solved complex strategy problems that impact sales management and business direction.
- Contributed to development, planning and completion of project initiatives.
- On site agent for P&N Homes Hunter Park Community
- Monitored fulfillment of purchase contract terms.
Real Estate Agent
Allen Tate Realtors
Charlotte, NC
01.2002 - 01.2003
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Showed residential properties and explained features, value and benefits of available homes.
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Showed building models to prospects based on expressed needs and preferences.
- Maintained database of prospective customers.
- Negotiated contracts and coordinate with lenders, attorneys and inspectors.
- Actively follow-up with prospects and hot leads.
- Cold called clients to obtain exclusives.
Education
Some College (No Degree) - Communications
Johnson C Smith University
Charlotte, NCNC Real Estate Broker - Fundamentals of Real Estate/Real Estate Sales
Central Piedmont Community College
Charlotte, NC05.2000
Skills
- Strategic planning
- Customer relations
- Hiring and staffing
- Improving operations
- Delegating work
Timeline
Real Estate Broker
North Group Real Estate LLC
01.2023 - 12.2024
Hampton by Hilton
Front Desk Representative
02.2021 - 02.2024
Co Owner/Operations Manager
LBJ Trucking
04.2019 - 12.2023
Real Estate Broker
Mountain Island Lake Realty,LLC
06.2016 - 12.2020
Customer Service Representative
American Airlines
12.2013 - 09.2016
Logistics Coordinator
Tony’s Trucking
01.2009 - 07.2013
Co Owner/Real Estate Broker Owner
MW Realty Group LLC
06.2006 - 10.2008
Real Estate Broker
Jim Beaty and Associates
03.2003 - 12.2006
Real Estate Agent
Allen Tate Realtors
01.2002 - 01.2003
Some College (No Degree) - Communications
Johnson C Smith University
NC Real Estate Broker - Fundamentals of Real Estate/Real Estate Sales
Central Piedmont Community College