Shauwana Marder
food service
Ocala,FL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
27
27
years of professional experience
Work History
Team Lead
Publix Grocery Store
12.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Bakery Assistant
Kroger
07.2019 - 10.2021
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated baked goods and designed visually appealing displays of finished products.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Followed production chart to keep hot, fresh products available daily.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Approved products before sale to maintain highest level of quality control.
Line Operator
Baxter Pharmaceuticals
02.2014 - 02.2019
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Inspected finished products for quality and adherence to customer specifications.
- Reduced accidents and injuries by observing safety policies and procedures.
- Adjusted machine feed and speed to correct machine malfunctions.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
- Assembled products according to changing daily work orders and specific customer needs.
- Calibrated and adjusted equipment to achieve quality production.
- Followed best manufacturing practices for operation of production equipment.
- Checked inventory supply and stock bins to maintain proper stock levels.
Assistant Deli Manager
Marsh Grocery Store
03.1998 - 03.2013
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Inventoried food products and associated materials on weekly basis.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
Education
High School Diploma -
Ics
Scranton, PA03.1998
Skills
- Production Monitoring
- Trend Tracking
- Regulatory Compliance
- Schedule Management
- Workplace Safety
Languages
English
Full Professional
Timeline
Team Lead
Publix Grocery Store
12.2021 - Current
Bakery Assistant
Kroger
07.2019 - 10.2021
Line Operator
Baxter Pharmaceuticals
02.2014 - 02.2019
Assistant Deli Manager
Marsh Grocery Store
03.1998 - 03.2013
High School Diploma -
Ics
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