Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shavarous Woodside Jr

Mooresville,NC

Summary

Proven Manager at S & SJ Enterprise Llc, adept in customer service and cash handling, enhanced customer satisfaction through prompt dispute resolution and high-quality service delivery. Leveraged problem-solving skills and food safety awareness to foster a productive environment, achieving notable guest flow efficiency at Brother Pay Bahamian Delight.

Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.

Qualified [Desired Position] with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Brother Pay Bahamian Delight
08.2024 - 11.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Manager

S & SJ Enterprise Llc
03.2022 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Mycroshool School of Jacksonville Chatter High
Jacksonville, FL
05-2021

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Table setting
  • Food safety awareness
  • Memory retention
  • Upselling techniques

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Restaurant Waiter

Brother Pay Bahamian Delight
08.2024 - 11.2024

Manager

S & SJ Enterprise Llc
03.2022 - 08.2024

High School Diploma -

Mycroshool School of Jacksonville Chatter High
Shavarous Woodside Jr