Shavoir Daniels
Jacksonville,FL
Summary
Proven capabilities to uphold components of the day to day operations for medical facilities in Lexington, Kentucky and Jacksonville Florida and I am determined to provide your company with the same quality results.
Overview
9
9
years of professional experience
Work History
ENVIRONMENTAL SERVICE TECH
SODEXO
03.2021 - 09.2023
- Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Environmental Services Department
- Performs routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, and corridors in a clean, neat and sanitary manner
- Promote the mission, vision, and values of the organization
- Performs terminal/detailed cleaning of the patient rooms by following check list or as instructed by Management team personnel
- Completes work assignments in a timely manner
HOUSEKEEPING SUPERVISOR
SYNERGY CLEANING, LLC
07.2017 - 01.2021
- Supervise and train housekeeping staff, including scheduling and assigning tasks
- Ensure all rooms and common areas are cleaned and maintained to high standards
- Develop and implement cleaning procedures and protocols
- Conduct quality control checks to ensure work meets established standards
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking
- Resolve customer complaints related to housekeeping services
- Address maintenance issues and report to the maintenance department
- Monitor and ensure compliance with occupational health and safety standards
- Perform administrative tasks such as timecards, attendance, and payroll
CUSTOMER SERVICE REP (OFFICE SPACE)
OLLIES BARGAIN
04.2016 - 03.2018
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
SECURITY OFFICER
ALLIED UNIVERSAL
05.2014 - 02.2016
- Ensure that guests sign in upon arrival and exit
- Make guests aware of rules that must be adhered to
- Remove trespassers or unwanted individuals from the property
- Contact the relevant authorities if a crime is committed or an accident occurs
- Report to supervisors on a regular basis
- Record any suspicious activities to supervisor
Education
HIGH SCHOOL DIPLOMA -
William M. Raines High School
01.2014
Skills
- Perform under pressure
- Multi-tasking
- Organizational skills
- Conflict resolution
- Self-directed
- Effective team worker
- Motivator
- Microsoft Office
- Bookkeeping
- Data Entry
- Filing
Timeline
ENVIRONMENTAL SERVICE TECH
SODEXO
03.2021 - 09.2023
HOUSEKEEPING SUPERVISOR
SYNERGY CLEANING, LLC
07.2017 - 01.2021
CUSTOMER SERVICE REP (OFFICE SPACE)
OLLIES BARGAIN
04.2016 - 03.2018
SECURITY OFFICER
ALLIED UNIVERSAL
05.2014 - 02.2016
HIGH SCHOOL DIPLOMA -
William M. Raines High School