Summary
Work History
Education
Skills
Timeline
Generic

Shavon Williams

8031 NW 44th Ct Apt4,Florida

Summary

Dynamic customer service professional with a proven track record at Dollar General Market, excelling in customer satisfaction and effective communication. Recognized for reliability and the ability to resolve inquiries efficiently, while training new hires on best practices. Proficient in CRM software, enhancing team collaboration and operational efficiency.

Work History

Customer Service Cashier

Dollar General Market
Pompano Beach, FL
2022 - 2024
  • Processed customer transactions accurately and efficiently at point-of-sale.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Collaborated with team members to manage inventory levels and restock shelves.

Customer Service Representative

Call Center Solutions
Pompano Beach, FL
05.2018 - 2021
  • Resolved customer inquiries through effective communication and active listening techniques.
  • Utilized CRM software to track customer interactions and ensure timely follow-up.
  • Collaborated with team members to streamline troubleshooting processes, enhancing overall efficiency.
  • Trained new hires on company policies and customer service best practices.

Education

High School Diploma -

Blanche Ely High
Pompano Beach
06.1998

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Representative

Call Center Solutions
05.2018 - 2021

Customer Service Cashier

Dollar General Market
2022 - 2024

High School Diploma -

Blanche Ely High
Shavon Williams