Summary
Overview
Work History
Education
Skills
Timeline
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Shavonne Fairclough

The Bronx,NY

Summary

Customer-focused Guest Services Receptionist known for productivity and efficiency in task completion. Specialized skills include effective communication, problem-solving, and time management. Excel in empathy, patience, and active listening to enhance guest satisfaction and resolve concerns swiftly.

Overview

7
7
years of professional experience

Work History

Guest Services Receptionist

Scott J Aveda
New York , NY
06.2024 - Current
  • Greet guests
  • Check clients in and out of appointments
  • Help guests with any concerns
  • Scheduled appointments for clients based on availability of staff.
  • Set up consultations for clients with stylist
  • Product knowledge and sales
  • Floor runner/ liaison

Wellness Consultant

Restore Hyper Wellness
New York, NY
10.2022 - 10.2023
  • Customer Service,
  • Booking appointments,
  • Membership services,
  • Assisting Clients with services,
  • Handling Client requests/concerns

Server/Bartender

Abcv-Jean Geroges
New York, NY
11.2017 - 03.2020
  • Fine Dining,
  • Table Etiquette,
  • Wine Service,
  • Cocktail Service
  • Mixology,
  • Customer service/serving guests,

Education

Bachelor of Science - Exercise Science

CUNY- Brooklyn College
Brookyln, NY
06-2011

Skills

  • Guest relations
  • Scheduling
  • Team collaboration
  • Customer assistance and interaction

Timeline

Guest Services Receptionist

Scott J Aveda
06.2024 - Current

Wellness Consultant

Restore Hyper Wellness
10.2022 - 10.2023

Server/Bartender

Abcv-Jean Geroges
11.2017 - 03.2020

Bachelor of Science - Exercise Science

CUNY- Brooklyn College

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Shavonne Fairclough