Shavonne Osborne
Clementon,NJ
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, efficient and friendly with excellent interpersonal skills.
Overview
16
16
years of professional experience
Work History
Care Coordinator
AmeriHealth Caritas Family Of Companies
03.2019 - Current
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Connected patients with appropriate community resources, enhancing their overall well-being and support network.
- Conducted patient intake interviews, recording and documenting relevant information.
Nationally Certified Pharmacy Technician
AmeriHealth Caritas Family Of Companies
03.2017 - 03.2019
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Consulted with third party representatives to complete claims processing, resolve concerns, and reconcile payments.
Nationally Certified Pharmacy Technician
Walmart Pharmacy
11.2007 - 04.2017
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
Education
Bachelor of Arts - Childhood Studies
Rutgers University Camden
Camden, NJ05.2015
Associate of Science - Pre-Nursing
Camden County College
Blackwood, NJ05.2007
Pre Nursing
Community College of Philadelphia
Philadelphia, PASkills
- Critical Thinking
- Time Management
- Training and mentoring/Leadership
- Case Management
- Compassion
Volunteer with Church Welcome Team and Next Generation Ministry
As a Host I greet and welcome our church family and guest on the front line with a warm welcome and smile.
I also serve our Next Generation Ministry Youth by teaching bible lessons and interactive play during church service.
Timeline
Care Coordinator
AmeriHealth Caritas Family Of Companies
03.2019 - Current
Nationally Certified Pharmacy Technician
AmeriHealth Caritas Family Of Companies
03.2017 - 03.2019
Nationally Certified Pharmacy Technician
Walmart Pharmacy
11.2007 - 04.2017
Bachelor of Arts - Childhood Studies
Rutgers University Camden
Associate of Science - Pre-Nursing
Camden County College
Pre Nursing
Community College of Philadelphia
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