Shavonta Harewood
Bronxville
Summary
Detail-oriented and dedicated Leasing Office Assistant with over 6 years of experience supporting real estate and automotive leasing operations. Skilled in tenant relations, lease documentation, office administration, and ensuring smooth daily operations. Recognized for strong communication, customer service, and organizational skills, with a proven ability to manage multiple priorities in fast-paced environments. Motivated Human Resources Professional with a drive for serving as a dedicated support specialist and energetic team member. Adept in assisting with the recruitment of employees, as well as the management of existing employees. Experienced in managing employee and community outreach programs, and dedicated to working towards the mission of a company.
Overview
7
7
years of professional experience
Work History
Leasing Specialist
Mac Realty LLC
02.2023 - 09.2025
- Assisted prospective tenants with inquiries, tours, and application processes
- Managed lease agreements, renewals, and related documentation
- Coordinated with maintenance staff to address tenant requests
- Handled office communications, including phone calls, emails, and scheduling
Leasing Specialist
Lordea Realty
03.2022 - 12.2023
- Supported leasing operations by preparing contracts and organizing tenant files
- Scheduled and conducted apartment showings
- Responded to tenant questions and concerns in a professional manner
- Maintained accurate records of rental payments and office transactions
BDC Sales Representative
Pepe Infiniti
10.2018 - 10.2022
- Generate and follow up on leads through inbound and outbound calls, emails, and online inquiries.
- Qualify potential customers to assess their needs and readiness to purchase.
- Schedule appointments and connect prospects with the sales team.
- Maintain and update accurate records in CRM systems.
- Collaborate with sales and marketing teams to optimize lead conversion strategies.
- Provide excellent customer service and timely responses to inquiries.
- Track performance metrics and report on lead activity and outcomes.
Education
Associate degree - Business
SUNY Westchester Community College
Yonkers06.2016
High school diploma - Business
Penn Forster High School
New York06.2013
Skills
- Multitasking
- Lease Agreement Preparation
- Tenant Relations
- Customer Service
- Office Administration
- Scheduling
- Payment Processing
- Record Keeping
- Strong Communication
- Organizational Skills
- Emailing
- Outbound Call
- Consultative Selling
- Lead Generation
References
- Jasmine Ortiz, Mac Reality, 9179129524
- Maria Delgado, Lordea Reality, 7187752270
Languages
English
Timeline
Leasing Specialist
Mac Realty LLC
02.2023 - 09.2025
Leasing Specialist
Lordea Realty
03.2022 - 12.2023
BDC Sales Representative
Pepe Infiniti
10.2018 - 10.2022
Associate degree - Business
SUNY Westchester Community College
High school diploma - Business
Penn Forster High School