Shavontae Eskridge
Denton,TX
Summary
Highly motivated professional with a strong desire to take on new challenges and bring happiness to others. Known for strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work effectively without supervision and quickly acquire new skills. Seeking opportunity to join team or company where can contribute, learn, and grow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner / Customer Service
4 T's Designs and More
02.2024 - Current
- Receive design requests and print images to press on shirts and cups for sale
- Process invoices, collect payments, and keep accurate and complete financial records
- Communicate in a clear and concise manner and deliver excellent customer service
Owner / Customer Service
Tae's Rental Services, LLs
07.2021 - Current
- Rent out bounce houses, tents, and inflatable movie screens
- Communicate effectively via inbound and outbound calls, respond to inquiries, issue quotes, prepare invoices
- Accept and process payments and keep accurate and complete financial
Clerk / Customer Service
United States Postal Service
04.2024 - 08.2024
- Sort outgoing and incoming mail manually and using equipment
- Sell stamps, accept payments, load mail onto automated equipment, enter sort plan, monitor flow of mail, and remove sorted mail and place into appropriate containers for further processing
- Document damaged items using a handheld scanner
- Follow safe work methods, procedures, and safety precautions, and work effectively to meet timelines
Data Entry/Customer Service Rep
Hidden Penny Tax Service
11.2022 - 06.2024
- Company Overview: Work from home and office
- Train new hires, handle inbound telephone calls, and prepare income tax return forms for individuals
- Enter data into a computer, operate a variety of office machines, and perform other administrative duties
- Adhere to policies, procedures, and guidelines, and handle confidential information
- Enter and process data, compile, sort, and verify accuracy of data, and check batches for errors
- Maintain logs of activities and finished work and store completed documents in appropriate locations
- Work from home and office
Helium Tester, Assembler, coil builder
ADP Warehouse
06.2016 - 12.2022
- Specialized in non-destructive testing method used to detect and locate leaks in a system or component
- Laying out and assembling coils, Maintaining specific tolerances and keeping coils squared
- Put together products by following instructions and assembling parts
- Verifying correct quantities of parts and checking completed items for quality, and may also be responsible for managing parts inventory
Nurse Aide - Temporary
Grenada Living
11.2019 - 10.2020
- Provided personal care assistance to clients - personal hygiene, feeding, and mobility
- Promoted a safe, clean, and organized environment and escorted client during outside activities
- Complied with policies and procedures and abided by HIPAA guidelines to protect privacy
- Observed, reported, and documented resident conditions and activities
Cashier
Chevron
01.2016 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Diploma - Medical Office Billing Specialist
Ultimate Medical Academy
Tampa, FL09.2024
Diploma -
Montgomery County High School
Kilmichael, MS05.2016
Skills
- CPT & ICD-10 Coding
- Medical Billing
- Medicare / Medicaid Government Payers Third Party Payers
- Tax Experience
- Assembly
- Coil build
- Warehouse experience
- Helium tester
- Customer service
- Professionalism
- Customer consultation
- Client care
- Card , cash payment processing
- Friendly positive attitude
Certification
- Medical Office and Business Specialist, 08/01/24, Present, Interact with patients, complete billing and coding tasks, manage and organize medical records, schedule appointments, and communicate well with patients, doctors, and nurses.
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Clerk / Customer Service
United States Postal Service
04.2024 - 08.2024
Owner / Customer Service
4 T's Designs and More
02.2024 - Current
Data Entry/Customer Service Rep
Hidden Penny Tax Service
11.2022 - 06.2024
Owner / Customer Service
Tae's Rental Services, LLs
07.2021 - Current
Nurse Aide - Temporary
Grenada Living
11.2019 - 10.2020
Helium Tester, Assembler, coil builder
ADP Warehouse
06.2016 - 12.2022
Cashier
Chevron
01.2016 - 10.2018
Diploma - Medical Office Billing Specialist
Ultimate Medical Academy
Diploma -
Montgomery County High School
Similar Profiles
Allison HeinonenAllison Heinonen
Inventory Manager & Assistant in Workroom at Designs DesignsInventory Manager & Assistant in Workroom at Designs Designs
Madison ThomasMadison Thomas
Office Manager at 4/4 School of MusicOffice Manager at 4/4 School of Music
Tyler M. RichardsonTyler M. Richardson
Hospitality Manager I Food & Beverage Manager | Golf Services Manager | Executive Chef at Topgolf (4 locations across 4 states)Hospitality Manager I Food & Beverage Manager | Golf Services Manager | Executive Chef at Topgolf (4 locations across 4 states)
Hayden CurleyHayden Curley
Pipefitter Apprentice at Beard Integrated SystemsPipefitter Apprentice at Beard Integrated Systems
Leah OneillLeah Oneill
Server Bartender Key Manager at End Zone Bar & GrillServer Bartender Key Manager at End Zone Bar & Grill