Hi, I’m
Shawana Bears
Greensboro,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
Work History
Reaching For Eternity LLC
Director of Operations
03.2019 - Current
Job overview
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Defined, implemented, and revised operational policies and guidelines.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
TE Connectivity Corporation
Clerical Associate
01.2017 - 03.2021
Job overview
- Developed correspondence letters, memos, and emails.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Polo Ralph Lauren
Coordinator
02.2014 - 01.2017
Job overview
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Education
Colorado Technical UniversityColorado Springs, CO
Associate of Science from Business Administration And Management
10.2020
Scotland High SchoolLaurinburg, NC
High School Diploma
05.2002
Skills
- Business Policies and Procedures
- Crisis Communications
- Job Assignments
- Continuous Quality Improvement (CQI)
- Overseeing Events
- Operational Leadership
- Process Development and Streamlining
- Business Management
- Oversee Administrative Functions
- Budgetary Reviews
- Inventory Tracking and Management
- Directing Team Members
Timeline
Director of Operations
Reaching For Eternity LLC
03.2019 - Current
Clerical Associate
TE Connectivity Corporation
01.2017 - 03.2021
Coordinator
Polo Ralph Lauren
02.2014 - 01.2017
Colorado Technical University
Associate of Science from Business Administration And Management
Scotland High School
High School Diploma