SHAWANDA WATERS
Customer Service
Felton,DE
Overview
20
20
years of professional experience
Work History
Caretaker
Eastern Seals
Dover, DE
04.2024 - Current
- Provided assistance to disabled persons in accordance with their individual needs.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Followed established safety procedures while performing all tasks related to caretaking duties.
Breakfast Cook\Supervisor
Eastern Quality Vending
Harbeson, DE
11.2021 - 03.2024
- Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
- Solved customer complaints quickly and efficiently when necessary.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Performed as head chef to maintain team productivity and restaurant quality.
Front Desk Receptionist\Supervisor
Beach Boutique Hotel
Reho, DE
07.2020 - 08.2023
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
High School Diploma -
Cape Henlopen High School
Lewes, DE06-1991
Some College (No Degree) - Computer Technology\LPN
Delaware Technical And Community College - Owens
Georgetown, DESkills
- Multi-Task Management
- Staff Training
- Retail sales customer service
- Compassionate Caregiving
- Excellent Communication
- Attention to Detail
- Problem-solving abilities
Timeline
Caretaker
Eastern Seals
04.2024 - Current
Breakfast Cook\Supervisor
Eastern Quality Vending
11.2021 - 03.2024
Front Desk Receptionist\Supervisor
Beach Boutique Hotel
07.2020 - 08.2023
High School Diploma -
Cape Henlopen High School
Some College (No Degree) - Computer Technology\LPN
Delaware Technical And Community College - Owens