SHAWN ADAMS
FMH Conveyors
Greensburg,IN
1
Certification
19
years of professional experience
Dynamic Field Service Engineer with 7+ years of experience in troubleshooting, diagnostics, and mechanical and electrical repairs across diverse industrial equipment. Excels in interpreting schematics, generating detailed service reports, and ensuring safety compliance. Demonstrates exceptional customer service and technical proficiency, supported by a valid driver's license and OSHA certification, thriving in high-travel, fast-paced environments.
Knowledgeable Desired Position with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Work History
Field Service Technician
5 Years 3 Months- Conducted installation, commissioning, emergency repairs, preventive maintenance, and audits on industrial equipment, ensuring operational integrity and safety compliance
- Performed mechanical and electrical modifications including PLC programming and servo drive configuration to optimize equipment performance
- Led site meetings with customers to explain job scope, completed work, and provided training on equipment operation and maintenance
- Achieved service delivery goals including response time, first-time fix rates, and high customer satisfaction
- Communicated effectively with management and internal teams to resolve complex technical issues promptly
- Provided detailed equipment reliability feedback to quality engineering for continuous improvement
- Maintained accurate and timely documentation including service reports, timesheets, CRM entries, and expenses
- Adhered strictly to industry, company, and customer safety protocols during all field operations
Service Engineer
2 Years 6 Months- Installed, diagnosed, and repaired industrial machines, documenting all technical work performed for accuracy and compliance
- Maintained strong customer relationships through professional communication and reliable service delivery
- Ensured a safe and clean work environment adhering to company and industry standards
- Orchestrated tooling changeovers, setups, and repairs to minimize downtime and enhance productivity
- Inspected and maintained electrical systems, air conditioning, and plumbing components to support facility operations
- Tested and inspected machinery to diagnose malfunctions and implement effective repairs
Maintenance Technician
6 Months- Conducted regular and preventive maintenance to ensure equipment safety, reliability, and production efficiency
- Troubleshot and debugged PLC software primarily Allen-Bradley with some Siemens experience to resolve control issues
- Assisted with new equipment installation and interpreted mechanical and construction drawings for accurate setup
- Replaced motors, servos, bearings, cylinders, and other components to maintain continuous machine operation
- Performed HVAC preventive maintenance including filter changes and condensation drain cleaning
- Assembled, installed, and repaired electrical and electronic components and pipe systems
- Routinely inspected equipment to identify and address preventive and emergency maintenance needs
Maintenance Tech
1 Year 2 Months- Diagnosed, serviced, and repaired robotic assembly systems including Fanuc robot models and associated control equipment
- Maintained and troubleshot Cleco Nut Drivers, Torque controllers, Kenetix 6500 Drivers, Safety PLCs, and Allen-Bradley 5000 systems
- Provided engineering support and contributed to plant 5S improvements enhancing operational efficiency
- Interpreted technical manuals for robotic equipment and machinery to ensure accurate maintenance
- Responded to emergency system repairs across all shifts to minimize downtime
Maintenance Tech
7 Months- Troubleshot and debugged PLC software primarily Allen-Bradley, with limited Honeywell and GE experience
- Performed preventive maintenance on press motors, belts, tracks, pneumatic clutches, brakes, and divert stations
- Repaired, replaced, and troubleshot conveyor systems, hydraulics, pneumatics, and electronic components using schematics and diagrams
- Maintained clean and organized work areas to support safety and efficiency
- Assessed and optimized processes to improve production output and equipment reliability
- Conducted daily inspections of facility-related manufacturing support systems
Maintenance Worker
3 Years 10 Months- Installed, connected, tested, repaired, and maintained mechanical and electronic systems ensuring operational efficiency
- Inspected and repaired defects in electronic circuitry and mechanical components
- Performed safety checks to prevent equipment breakdowns and production halts
- Conducted maintenance during shutdown activities and helped improve production processes
- Repaired HVAC systems and maintained indoor air quality through inspections and filter replacements
- Collaborated with team members to assess equipment performance and maintenance needs
Maintenance
4 Years 7 Months- Identified causes of equipment malfunctions and planned effective resolutions to minimize downtime
- Overhauled and repaired existing equipment to extend service life and improve reliability
- Documented repair actions and maintained daily logs for management review
- Cleaned and lubricated machinery components to ensure smooth operation
- Conducted routine inspections for preventive and emergency maintenance needs
Education
High School Diploma - General Studies
Skills
Field service technician experience
Field service equipment repair
Problem-solving
Mechanical knowledge
Electrical troubleshooting
Customer service
Reading wiring diagrams
System installation
Preventative maintenance
Troubleshooting and Repair
Work Order Management
Timely Reports Completion
Training and Mentoring
Safe Driving Record
Power Tools
Troubleshooting and repair
Positive attitude
Training and mentoring
Mechanical aptitude
Customer training
Courteous and professional
Installation and maintenance
Accountability and work ethic
Relationship building
Certification
Driver's License
Additional Information
I was in the Army and National Guard a combined 15 years as an Air Traffic Controller final rank of E5.
Timeline
Field Service Technician
FMH Conveyors
05.2021 - CurrentRead More
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10.2018 - 04.2021Read More
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04.2018 - 10.2018Read More
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02.2017 - 04.2018Read More
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07.2016 - 02.2017Read More
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09.2012 - 07.2016Read More
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Tri K Machining
02.2008 - 09.2012Read More
Franklin Community High School
High School Diploma from General Studies
Read More