Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shawn Borrello

Sidney,ME

Summary

Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.

Overview

10
10
years of professional experience

Work History

National Team Inside Sales

Mattress Firm
Augusta, ME
02.2021 - Current
  • Prepared presentations, proposals, quotes, contracts, and other documents as needed.
  • Conducted customer research and analyzed market trends to identify potential customers.
  • Provided training sessions for newly hired inside sales reps on best practices.
  • Provided technical advice and support to customers regarding product features and benefits.
  • Maintained accurate records of all sales activities within the CRM system.
  • Tracked competitors' prices, promotions, products, and services.
  • Collaborated with cross-functional teams such as operations or logistics departments.
  • Created detailed reports on weekly, monthly, and quarterly sales performance.
  • Utilized data analytics tools to monitor customer satisfaction levels.
  • Developed pricing plans for new products and services.
  • Negotiated terms of sale with customers in order to maximize profit margins.
  • Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.

Intern

Mattress Firm
Bangor, ME
02.2021 - 08.2021
  • Learned essential skills in district management and day-to-day operations while working directly under the district manager.
  • Developed revenue-boosting training plans for team members
  • Acquired comprehensive knowledge of internal programs.

Submarine Electrical Technician

United States Navy
San Diego, CA
01.2015 - 01.2019
  • Maintained records of all repairs performed on electrical systems.
  • Repaired faulty wiring or replaced defective parts to restore functionality of circuits and systems.
  • Utilized specialized tools such as voltmeters, ammeters, ohmmeters to diagnose problems within circuitry.
  • Provided training sessions regarding safe use and handling of electrical systems.
  • Implemented preventive maintenance protocols to reduce downtime due to system failure or malfunctioning components.
  • Programmed PLCs for the control of automated machinery.
  • Reviewed blueprints and engineering drawings to determine project scope and objectives.

Education

BBA - Business Administration And Management

Husson University
Bangor, ME
05-2022

Skills

  • Territory Management
  • Business budgeting
  • Sales Development
  • Cross-Functional Collaboration
  • Business Planning
  • Market Knowledge
  • Competitor research
  • Business Forecasting
  • Performance Tracking

Accomplishments

  • Presidents List
  • Various Military Awards

Timeline

National Team Inside Sales

Mattress Firm
02.2021 - Current

Intern

Mattress Firm
02.2021 - 08.2021

Submarine Electrical Technician

United States Navy
01.2015 - 01.2019

BBA - Business Administration And Management

Husson University

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Shawn Borrello