Shawn Burgess
Jiffy Lube
Rosamond,CA
21
years of professional experience
Versatile lube technician with a strong background in automotive maintenance and customer relations. Known for exceptional attention to detail and problem-solving skills, contributing to efficient service delivery and enhanced technician performance.
Work History
Lube Technician Service Advisor
2 Years 3 Months- Conducted comprehensive fluid changes and filter replacements following Jiffy Lube protocols.
- Maintained accurate inventory of oil and lubrication products to ensure optimal service delivery.
- Trained new technicians on safety procedures and efficient lube change techniques.
- Streamlined workflow processes to reduce wait times for customers during peak hours.
- Diagnosed basic vehicle issues, providing recommendations for necessary maintenance services.
- Ensured compliance with safety regulations and environmental standards in all service operations.
- Implemented training programs that enhanced technician skills and operational efficiency across the shop.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part inspection.
Metal Fabricator
1 Year 8 Months- Fabricated metal components using MIG and TIG welding techniques for high-performance racecars.
- Interpreted blueprints and technical drawings to ensure precise measurements and specifications.
- Collaborated with team to improve design processes and enhance product functionality.
- Conducted quality inspections to maintain compliance with industry standards and customer requirements.
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
- Supported quality assurance efforts by performing thorough inspections of completed metalwork, identifying any defects or inconsistencies before delivery to clients.
- Utilized various metalworking tools such as shears, press brakes, plasma cutters, and punches to produce precise cuts and bends in sheet metals.
- Completed complex welding tasks for structural components, ensuring compliance with industry standards and project requirements.
- Maintained high standards of craftsmanship, ensuring all fabrications met aesthetic and functional requirements.
- Improved product durability by adopting advanced welding techniques.
- Operated welding equipment to assemble and repair metal structures and elements.
- Lifted or moved materials and finished products using large cranes.
Mechanic
2 Years 8 Months- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services to ensure optimal vehicle performance and safety.
- Managed parts inventory effectively, ensuring timely availability of necessary components.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Pizza Specialist
1 Year 5 Months- Developed innovative pizza recipes to enhance menu offerings and customer satisfaction.
- Trained new staff on pizza preparation techniques and operational standards.
- Increased customer satisfaction by providing prompt and accurate pizza preparation.
- Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
- Contributed positively to the company culture by promoting teamwork among staff members.
Parts Composites Fabricator
8 Months- Fabricated composite structures utilizing advanced manufacturing techniques and precision tools.
- Interpreted technical drawings to ensure accurate assembly of complex components.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Fabricated components and structures following customer requirements.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Inspected equipment and materials to verify safety and quality standards.
Auto Body, Collision Repair Technician
4 Years 2 Months- Performed high-quality structural and cosmetic repairs on vehicles to restore functionality and appearance.
- Operated advanced collision repair tools, enhancing efficiency and precision in all repair tasks.
- Diagnosed vehicle damage accurately, developing effective repair plans to meet customer expectations.
- Collaborated with team members to streamline workflows, reducing turnaround time for vehicle repairs.
- Managed inventory of parts and materials, optimizing resource allocation for efficient operations.
- Repaired surface damage utilizing wide range of systems and methodologies.
- Analyzed all surfaces closely for imperfections prior to painting jobs.
Motorcycle Mechanic/Customer Service
4 Years 4 Months- Performed routine maintenance on various motorcycle models to ensure optimal performance.
- Conducted thorough inspections to identify potential mechanical issues and recommend repairs.
- Collaborated with team members to streamline repair processes and enhance service efficiency.
- Enhanced customer satisfaction by providing expert advice on motorcycle maintenance and upgrades.
- Performed maintenance on different categories and brands of motorcycles.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Cleaned, sanded, repaired and replaced engine parts before reassembly.
- Performed brake repairs and servicing for effective and safe braking.
Education
High School Diploma
Skills
Customer service
Dependable and responsible
Problem-solving
Tire changing and rotation
Fluid checks
Oil changes
Safety checks
Vehicle inspection
Replacing parts
Power tools
Multi-point inspection
Battery replacements
Customer relations
Battery installation
Tools and equipment handling
Attention to detail
Transmission service experience
AC Tune-up
Mechanical troubleshooting
Hardworking and dedicated
Timeline
Lube Technician Service Advisor
Jiffy Lube
03.2024 - CurrentRead More
Metal Fabricator
Hickok Racecars
08.2020 - 04.2022Read More
Mechanic
Phoenix Auto Repair
10.2017 - 06.2020Read More
Pizza Specialist
Jessee Pizza
12.2015 - 05.2017Read More
Parts Composites Fabricator
Scaled Composites
02.2015 - 10.2015Read More
Auto Body, Collision Repair Technician
Phoenix Auto Body and Paint
02.2010 - 04.2014Read More
Motorcycle Mechanic/Customer Service
Riders Choice Proformance
08.2005 - 12.2009Read More
Redrock Day School
High School Diploma
Read More