Shawn Dorsey MSN, RN
Lancaster,Texas
Summary
Dynamic Nurse Manager with a proven track record in healthcare leadership, enhancing patient experience scores significantly. Skilled in quality improvement and multidisciplinary team collaboration, I excel in developing policies and processes that drive compliance and operational efficiency. My strong clinical judgment and commitment to professional development ensure high-quality patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Manager, Emergency Department
Medical City Arlington
Arlington, TX
06.2021 - Current
- Collaborated with physicians to quickly assess patients and improve the Emergency Department throughput.
- Instrumental in increasing patient experience scores from a Top Box in the 30th percentile to the 76th percentile
- Developed processes to increase sepsis compliance from 33% compliance monthly to 81% month over month, noting continued incremental increases monthly
- Door to needle compliance for TNK in stoke patients decreased below AHA association of 60 minutes month over month
- Evaluated patient outcomes data to identify trends or areas of improvement, leading to targeted interventions aimed at enhancing quality of care.
- Streamlined triage processes for improved patient flow and reduced wait times in the Emergency Department.
Director of Nursing
Wellbridge Fort Worth
Fort Worth, Texas
11.2021 - 11.2022
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees. Decreased staff turnover from 37% to 18%.
- Improved overall compliance by conducting thorough audits and providing constructive feedback.
- Maintained strong relationships with accrediting bodies, ensuring clear communication and understanding of expectations throughout the review process.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Emergency Room Nurse
Trusted Medical Center
Mansfield, Tx
03.2021 - 08.2021
- Assisted patients dealing with traumatic injuries or illnesses, including stroke patients, accident victims and cardiac patients.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Nurse Manager
Dallas Behavioral Healthcare Hospital
10.2020 - 11.2021
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Established and continuously optimized unit schedules and individual work assignments.
Director Of Nursing
Copper Hills Youth Center (UHS)
10.2017 - 10.2020
- Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines
- Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
- Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments
- Led team to a successfully complete a CMS audit without deficencies.
Nurse Manager
Salt Lake Behavioral Health (UHS)
01.2015 - 10.2017
- Oversaw and managed 125 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Processed monthly reports for department performance.
- Strong leader for nursing personnel assigned to the unit/shift
Emergency Department Registered Nurse
Ogden Regional Medical Center
07.2014 - 01.2015
- Delivered fast-paced, dynamic care for patients of all ages from minor injuries to critical conditions
- Communicated with doctors and other nurses about critical patients, triaging and organization systems.
- Managed complex cases involving trauma or multiple organ system failures by providing compassionate care alongside advanced clinical interventions.
- Provided emotional support to patients and families during times of crisis, helping them navigate through difficult life events.
Nurse Manager/Registered Nurse
Cottonwood Treatment Center (UHS)
10.2013 - 07.2015
- Processed monthly reports for department performance
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Contributed substantially to successful department JCAHO accreditation.
Education
Master of Science - Healthcare Leadership
United States University
Chula Vista, CA09-2025
Bachelor of Science - Nursing
United States University
Chula Vista, CA04-2021
Associate of Science - Nursing
Western Wyoming Community College
Rock Springs, WY2010
Associate of Science - Business Administration
Western Wyoming Commuity College
Rock Springs, WY2005
Skills
- Strong clinical judgment
- Adept at prioritizing/managing deadlines
- Budget Administration
- Budget Control
- Accreditation Coordination
- Issue Resolution
- Policy Development
- Multidisciplinary Team Collaboration
- Quality Improvement
- Process Improvement
- Professional Development
Certification
Licensed Registered Nurse-Texas Compact #1090632 exp. 02/2028
- TNCC-exp 10/26
- ENPC-exp. 12/26
- BLS American Red Cross- exp, 02/28
- PALS-exp. 03/28
- ACLS American Red Cross exp. 03/2
- S.T.A.B.L.E-exp. 03/27
- Advanced Stoke Life Support-exp. 10/26
- NRP-exp. 06/26
Timeline
Director of Nursing
Wellbridge Fort Worth
11.2021 - 11.2022
Nurse Manager, Emergency Department
Medical City Arlington
06.2021 - Current
Emergency Room Nurse
Trusted Medical Center
03.2021 - 08.2021
Nurse Manager
Dallas Behavioral Healthcare Hospital
10.2020 - 11.2021
Director Of Nursing
Copper Hills Youth Center (UHS)
10.2017 - 10.2020
Nurse Manager
Salt Lake Behavioral Health (UHS)
01.2015 - 10.2017
Emergency Department Registered Nurse
Ogden Regional Medical Center
07.2014 - 01.2015
Nurse Manager/Registered Nurse
Cottonwood Treatment Center (UHS)
10.2013 - 07.2015
Associate of Science - Nursing
Western Wyoming Community College
Master of Science - Healthcare Leadership
United States University
Bachelor of Science - Nursing
United States University
Associate of Science - Business Administration
Western Wyoming Commuity College