Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Emerson

Pine,AZ

Summary

Dynamic professional with a strong background in customer service and account management, notably at Premier Sales Solutions. Proven ability to foster relationships and support team members while excelling in order delivery practices. Skilled in troubleshooting and educating clients, ensuring satisfaction and loyalty. Committed to achieving results through effective communication and collaboration.

Overview

9
9
years of professional experience

Work History

Server

La Casa Randall
08.2023 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Account Administrator

Premier Sales Solutions
01.2019 - 05.2021
  • Encouraged networking and collaboration across functions and businesses.
  • Monitored daily tracking of open opportunities and compliance items.
  • Set up new business accounts on internal systems and processed corporate actions and other adjustments.

Satellite Installation Technician

MultiCom
01.2016 - 12.2019
  • Gave customers accurate quotes on satellite repair and installation packages .
  • Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
  • Set up and programmed devices and educated customers on use.
  • Troubleshot and diagnosed issues in order to determine appropriate repair procedures.

Sales Associate

Sands Chevrolet - Surprise
05.2015 - 01.2016
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Completed registration paperwork and sales documentation.

Education

High School Diploma -

Ironwood Highschool
Glendale, AZ
05-2012

Skills

  • Computer Skills
  • Team member support
  • Customer communication
  • Work prioritization

Timeline

Server

La Casa Randall
08.2023 - 08.2024

Account Administrator

Premier Sales Solutions
01.2019 - 05.2021

Satellite Installation Technician

MultiCom
01.2016 - 12.2019

Sales Associate

Sands Chevrolet - Surprise
05.2015 - 01.2016

High School Diploma -

Ironwood Highschool

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