Shawn Erickson
Gilmanton Ironworks,NH
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
36
36
years of professional experience
Work History
Owner
New Wave Communications
Londonderry, NH
01.2024 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Fiber Optic Foreman
Elecomm
Woburn, MA
08.2016 - 09.2024
- Inspected fiber optic cables to ensure proper installation and connection.
- Conducted tests on fiber optics equipment to check performance and reliability.
- Supervised a team of technicians in the installation, maintenance and repair of fiber optics systems.
- Ensured that all safety procedures were followed during installation and maintenance activities.
- Created detailed reports for each job performed by the crew.
- Provided technical guidance and training to technicians on the use of various tools and equipment related to fiber optics systems.
- Worked closely with contractors, subcontractors, engineers, inspectors and other professionals throughout the duration of each project.
- Organized inventory levels of supplies needed for ongoing jobs as well as future projects.
Fiber Splicer/Lineman Foreman
Waveguide Communications
Chelmsford, MA
09.2006 - 08.2016
- Installed and spliced fiber optic cables in preparation for network connections.
- Performed end-to-end testing of fiber optics to ensure proper functioning.
- Maintained records of all splicing activities and results.
- Troubleshot existing fiber optic systems to identify problems and resolve them.
- Identified potential issues with new installations before they occurred.
- Interpreted blueprints, diagrams, schematics and other documents related to the installation of fiber optics.
- Assisted in the design of routing pathways for cables.
- Conducted tests on finished systems to ensure that performance standards were met or exceeded.
- Collaborated with colleagues from other departments on projects requiring cross-functional teams.
- Repaired damaged fibers using fusion splicers and mechanical splicers.
Fiber Optic Splicer
Dot 5
Billerica, MA
06.2003 - 09.2006
- Installed, tested and maintained fiber optic cables in both aerial and underground environments.
- Terminated and spliced single-mode and multi-mode fibers using fusion splicing techniques.
- Maintained records of splice closures, termination boxes, patch panels.
- Performed troubleshooting and repair of fiber optic networks including OTDR testing.
- Conducted optical loss measurements on each splice or connector to ensure performance requirements were met.
- Worked with customers to identify needs and develop solutions utilizing fiber optics technology.
- Tested new equipment to verify compatibility with existing systems.
- Managed multiple projects simultaneously while ensuring quality standards are met.
- Coordinated with other departments when necessary to ensure successful completion of projects.
- Resolved customer issues quickly and efficiently while maintaining a professional attitude at all times.
Cable Lineman
Twin Star Cable
Epsom, NH
10.1998 - 07.2003
- Installed and spliced fiber-optic cables in underground trenches.
- Maintained, adjusted, and repaired cable systems as needed.
- Inspected equipment for proper operation and safety compliance.
- Climbed poles to install or repair aerial cable lines.
- Performed routine maintenance on all tools used for the job.
- Operated specialized hydraulic equipment to dig holes for cabling installation.
- Placed underground conduit and installed cables inside them.
- Tested newly installed cables with a variety of testing devices.
- Repaired damaged cables by replacing defective components such as connectors, amplifiers, splitters .
- Ensured that all work was completed according to company standards and specifications.
- Connected coaxial cables from distribution points to customer's premises.
- Measured signal levels using meters and other test equipment.
Cable Service Technician
Continental Cable
Concord , NH
06.1988 - 10.1998
- Installed and tested cable television services in customer homes, ensuring proper functionality.
- Performed troubleshooting and maintenance on existing cable systems, resolving technical issues quickly.
- Repaired damaged cables and connections to ensure reliable service for customers.
- Coordinated with other technicians to complete complex installations or repairs efficiently.
- Provided customer support regarding installation of new equipment or services, answering questions and demonstrating product features.
- Assisted customers with programming their digital receivers, providing step-by-step instructions as needed.
- Responded promptly to emergency service calls when required.
Education
Concord High School
Concord, NH06-1988
Skills
- Business Management
- Labor Relations
- Administrative Oversight
- Regulatory Compliance
- Hiring and staffing
- Bidding processes
- Financial Management
- Team Oversight
Timeline
Owner
New Wave Communications
01.2024 - Current
Fiber Optic Foreman
Elecomm
08.2016 - 09.2024
Fiber Splicer/Lineman Foreman
Waveguide Communications
09.2006 - 08.2016
Fiber Optic Splicer
Dot 5
06.2003 - 09.2006
Cable Lineman
Twin Star Cable
10.1998 - 07.2003
Cable Service Technician
Continental Cable
06.1988 - 10.1998
Concord High School
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