Shawn Erickson
Buffalo,NY
Summary
Dynamic Shift Leader with a proven track record in team training and operational efficiency. Expertise in pet safety compliance and customer service, driving productivity and enhancing service quality.
Overview
3
3
years of professional experience
Work History
Dog Managment/Shift Leader
Camp Bow Wow
Tonawanda, New York
02.2023 - Current
- Supervise daily operations, ensuring compliance with safety protocols to protect staff and pets.
- Supervise and lead employees to maintain productivity and customer service levels.
- Coordinate schedules to maintain optimal staffing for all shifts, enhancing service efficiency.
- Train and mentor new staff on procedures and best practices.
- Conduct regular training sessions to enhance team performance and service quality.
- Support training of new staff on shift operations to ensure smooth transitions.
- Maintain clean and safe environment for pets and staff, contributing to overall operational standards.
- Implement inventory management practices for supplies and equipment.
- Verify that cash drawers contained correct amounts of money during opening and closing shifts.
Education
GED -
Homeschooling
Buffalo, NY06-2023
Skills
- Staff supervision
- Safety compliance
- Inventory management
- Employee training
- Shift coordination
- Customer service
- Problem solving
Timeline
Dog Managment/Shift Leader
Camp Bow Wow
02.2023 - Current
GED -
Homeschooling