Shawn Hardy
Washington,DC
Summary
United States Air Force Veteran with 6 years of experience as a Cryptologic Language Analyst responsible for translation, interpretation, and analysis for intelligence surveillance and reconnaissance programs. Adaptable and skilled Farsi and Dari linguist experienced across multiple disciplines such as SIGINT systems, administration, and humanitarian missions.
Overview
9
9
years of professional experience
Work History
Hotel Front Desk Agent
The Willard InterContinental Hotel
06.2023 - Current
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
Houseplant Associate
Homestead Gardens
09.2022 - 05.2023
- In charge of watering plants, checking for pests and diseases, trimming back plants to maintain clean and healthy appearance
- Assist customers with finding suitable plants for their needs and skill level, as well as helping with questions and concerns on houseplants
- Repot plants for customers, and create plant displays for the store
- Maintain a clean work environment, ensuring customer satisfaction
Multi-Disciplined Cryptologic Language Analyst
United States Air Force (AF)
01.2016 - 01.2022
- Held TS/SCI Security Clearance, with 6 years prior military experience, 5 of which in the IC
- Achieved a 2+/2 in Farsi on the Defense Language Proficiency Test
- Extensive use of tools and databases, including signals development
- Used principles and methods for exploiting foreign communications and communication systems to identify, collect, analyze, and disseminate SIGINT in accordance with established requirements and priorities
- Researched through the use of Open-Source, All-Source and existing intelligence in order to further develop target and discovery of new targets
- Involved at all levels of the intelligence production system, to include scanning DNI/DNR traffic, transcribing/gisting items of intelligence value, providing quality control for other language analysts, to collaboration with reporters and releasers
- Consistently receiving positive customer feedback from high-ranking members within the intelligence community for reports of significant interest
- Classified document control, record keeping, maintenance and quality control
- Developed and presented both mission-specific and open-source briefings to leadership and colleagues
- Attended various agency workshops and courses, specifically related to increasing target knowledge, CounterIntelligence, and Digital Network Analysis
Education
Defense Language Institute - Persian Farsi
Defense Language Institute
Monterey, California03.2017
Skills
- Restaurant experience
- Customer service
- Bilingual (proficient in Persian Farsi and some Japanese)
- Guest Relations
Awards
- Air Force Achievement Medal
- Humanitarian Service Medal
- Two Time Recipient of Air Force Commendation Medal
Timeline
Hotel Front Desk Agent
The Willard InterContinental Hotel
06.2023 - Current
Houseplant Associate
Homestead Gardens
09.2022 - 05.2023
Multi-Disciplined Cryptologic Language Analyst
United States Air Force (AF)
01.2016 - 01.2022
Defense Language Institute - Persian Farsi
Defense Language Institute
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