Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shawn Harmon

LAS VEGAS

Summary

Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Overview

8
8
years of professional experience

Work History

Lead Housekeeper

Avantara Norton
Sioux Falls
10.2019 - 04.2025
  • Supervised daily cleaning operations for resident rooms and common areas.
  • Trained and mentored new housekeeping staff on best practices.
  • Developed cleaning schedules to maintain high standards of hygiene.
  • Conducted regular inspections to ensure compliance with cleanliness protocols.
  • Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
  • Trained new employees on cleaning techniques and proper use of chemicals and equipment.
  • Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.

Lead Housekeeper

Covington Heights
Sioux Falls
01.2017 - 07.2019
  • Supervised daily cleaning operations for resident rooms and common areas.
  • Managed inventory of cleaning supplies and equipment for efficiency.
  • Trained and mentored new housekeeping staff on best practices.
  • Conducted regular inspections to ensure compliance with cleanliness protocols.
  • Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
  • Trained new employees on cleaning techniques and proper use of chemicals and equipment.
  • Assisted with deep cleaning projects such as carpet shampooing or window washing when necessary.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.

Education

High School Diploma -

Canton High School
Canton, SD
05-1983

Skills

  • Attention to detail
  • Effective communication
  • Problem solving
  • Supply ordering
  • Room inspection
  • Task delegation
  • Scheduling

References

References available upon request.

Timeline

Lead Housekeeper

Avantara Norton
10.2019 - 04.2025

Lead Housekeeper

Covington Heights
01.2017 - 07.2019

High School Diploma -

Canton High School

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