Shawn Henry
Supervisory Specialist
Hawthorne,CA
Summary
Seasoned Operations Manager and talented leader with several years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
37
37
years of professional experience
Work History
Maintenance Supervisor
Walmart
Torrance, CA
10.2019 - Current
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised 12 employees and scheduled shifts.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Overnight Stocker
Walmart
Torrance, CA
08.2017 - 10.2019
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Operations Manager
Shield Security
Long Beach, CA
06.2001 - 01.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Promoted positive customer experience through day-to-day supervision and management of facility.
- Supervised 15 employees , overseeing efficiency of tasks.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Eased team transitions and new employee orientation through effective training and development.
Prep Cook
United States Navy
Clarksville, TN
06.1991 - 09.2007
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
Education
GED -
Abram Friedman Occupational Center
Los Angeles, CA06.1991
Skills
- Tool and Equipment Maintenance
- Work Estimation
- Outside Contractor Oversight
- Worker Training
- Accident and Injury Investigation
- Repair Requirements Determination
- Employee Safety Training
- Hand and Power Tool Operation
- Tool and Parts Inventory Oversight
- Records Accuracy
Timeline
Maintenance Supervisor
Walmart
10.2019 - Current
Overnight Stocker
Walmart
08.2017 - 10.2019
Operations Manager
Shield Security
06.2001 - 01.2017
Prep Cook
United States Navy
06.1991 - 09.2007
GED -
Abram Friedman Occupational Center
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