Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Jackson

Frisco,TX

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Hardworking and enthusiastic AGM trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

04.2020 - Current
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
  • Delegated tasks to employees and monitored activities and task completion
  • Supervised and led employees to maintain productivity and customer service levels
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Cook

Cinemark

03.2019 - 04.2020
  • Replenished food items from inventory and rotated ingredients
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
  • Communicated with kitchen employees, answered questions and offered insight into food preparations
  • Kept kitchen, cooking utensils and storeroom clean and neat
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Education

high school diploma - Computer Engineering

Archer High School
Lawrenceville, GA

Georgia Gwinnett College
Lawrenceville, GA

Skills

  • Team Collaboration and Leadership
  • Training Assistance
  • Problem-Solving
  • Cool under pressure
  • Positive Attitude
  • POS System Operation
  • QSC and Wingstop Way

Timeline

Assistant General Manager

04.2020 - Current

Cinemark

03.2019 - 04.2020

Cook

high school diploma - Computer Engineering

Archer High School

Georgia Gwinnett College

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Shawn Jackson