Shawn Kelly
B4 Pizza Llc
Liberty Hill,TX
18
years of professional experience
Results-driven Operating Partner with a proven track record in operational efficiency, cost reduction, and revenue growth. Recognized for maintaining high employee retention and enhancing customer satisfaction. Focused on leading with integrity and purpose to influence the next level of operators.
Work History
Opoerating Partner
5 Years 1 Month- Oversaw operational workflows to enhance service efficiency and customer satisfaction.
- Implemented cost-saving initiatives that improved overall profitability of restaurant operations.
- Recruited and hired qualified candidates to fill vacancies.
- Maintained a 4.7 star OA average during this time.
- Grew AWUS by over $21k during this time
- Omega Challenge winner in 2024
- Record week over $70k
- Maintained high employee retention
District Manager
2 Years 1 Month- Supervised 5-6 locations at a time, enforcing high quality standards for operations and customer service.
- Collaborated with high level managers to maintain proper staffing levels
- Hired, mentored, and trained team members at all levels with a team first focus.
- Boosted employee morale by establishing a positive working environment that encouraged teamwork, open communication and professional growth opportunities
- Maintained above a 4 star OA avg for all stores under my supervision
General Manager
2 Years 5 Months- Oversaw all operational responsibilities.
- Focused on building interpersonal relationships to help turn around the store culture
- Grew AWUS by $15k improving on operational efficiencies and improving standards within the store
- Rolex Challenge winner 2017
- Maintained above a 4 Star OER Average
- Had 3 of my Assistant managers get promoted to GM from this store during my tenure.
General Manager
3 Years 8 Months- Led a hostile takeover of this store with a major focus on improving culture and store operational standards.
- Pushed sales growth, with local advertising, building relationships within the community, and improving product quality and service.
- 3-time Rolex Challenge winner 2012, 2013, 2014
- South region DPZ National GM of the year in 2014.
- Grew AWUS by over $17k during my tenure there.
- Maintained high retention rates.
- Hired and trained multiple Future GMs and DMs at this location
General Manager
2 Years 4 Months- Focused team on maximizing operational efficiency and managing running costs.
- Consistently a top 2 store in service within our franchise
- Part of the Group of managers recognized by DPZ for being leaders in service
- One of the GMs in the "G4 Service on Steroids" training video created by DPZ
- Winner of multi-category DMA-wide service contest (122 stores).
- Rolex Challenge winner in 2011
- Maintained a 5 star OER average
- Grew AWUS by over $5k during my tenure
Assistant Manager
1 Year 10 Months- Learned how to manage costs while providing good customer service and product quality
- Helped GM enforce company policies
- Significant contributions to local store marketing while maintaining positive PCYA during economic downturn in 2008 and a major competitor open in our area in 2009
- Helped GM maintain a 4 star OER average
- Consistently covered shifts at other stores during times of short staffing
Skills
Operational excellence
Efficiency optimization
Revenue growth
Cost reduction
Data-driven decision making
Training and coaching
Extensive knowledge of PULSE
Microsoft Office
Employee Relations
Timeline
Opoerating Partner
B4 Pizza Llc
06.2021 - 07.2026Read More
District Manager
B4 Pizza Llc
10.2018 - 11.2020Read More
General Manager
B4 Pizza Llc
04.2016 - 09.2018Read More
General Manager
B4 Pizza Llc
08.2012 - 04.2016Read More
General Manager
G4 Management Ltd
04.2010 - 08.2012Read More
Assistant Manager
G4 Management Ltd
06.2008 - 04.2010Read More