Shawn Megill
Howell,NJ
Summary
Proven leader and effective communicator, adept at enhancing team performance and customer satisfaction. Skilled in problem-solving and adaptability, successfully trained employees and improved service standards. Demonstrates expertise in time management and a strong knowledge of cars, contributing to efficient event execution and memorable guest experiences.
Overview
4
4
years of professional experience
Work History
Event Server
618 Restraunt
05.2024 - Current
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Maintained a professional appearance and demeanor at all times, reflecting positively on the event venue and company as a whole.
Shift Manager
Dunkin
09.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
Education
Nursing
Immaculate University
Malvern, PA05.2027
High School Diploma -
Howell High School
Howell, NJ06.2023
Skills
- Communication
- Leadership
- Adaptability
- Knowledgeable about cars
- Time management
- Customer service
Languages
Spanish
Professional Working
Timeline
Event Server
618 Restraunt
05.2024 - Current
Shift Manager
Dunkin
09.2020 - Current
Nursing
Immaculate University
High School Diploma -
Howell High School