Shawn M. Lopez
Barstow,CA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. I bring a detail-oriented and decisive nature, with sound judgment, good multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
22
22
years of professional experience
Work History
Home Health Provider
Veterans Administration Caregivers Program
08.2016 - 05.2024
- Provided personal caregiving to two adult seniors through an established plan of care.
- Boosted patient support through facilitation of critical ADL tasks.
- Managed accurate and organized patient data through digital appointment systems.
- Coordinated logistics for secure transportation to healthcare locations.
- Oversaw medication distribution and ensured compliance with prescribed routines.
- Tracked issues and improvements in care workflows for accurate communication.
Supervisor Oil & Gas Logistics
Kwajalein Range Service, KSR
10.2014 - 06.2015
- Company Overview: Marshall Islands
- Coordinated aircraft refueling based on specific flight plan requirements.
- Coordinated refueling schedules with airline operations to maintain on-time departures.
- Assigned fuelers to aircraft according to fuel requirements.
- Oversaw fuel testing procedures to maintain fuel integrity.
- Maintained clear communication with pilots, ground crews, and airline dispatchers regarding fueling status.
- Enhanced operational efficiency in the Marshall Islands through strategic initiatives.
Administrative Assistant/Parcel Inspector
Worldwide Language Resources
09.2013 - 09.2014
- Company Overview: Afghanistan
- Managed calendar arrangements for command meetings.
- Utilized Microsoft Word, Excel, and PowerPoint to prepare precise documentation for enhanced decision-making processes.
- Rectified common errors leading to incorrect delivery destinations for military and civilian personnel.
- Compiled data from multiple sources to create a detailed inventory, achieving a 10% savings for future operations.
- Managed office supply inventory, placed orders, and monitored monthly inventory spending expenditures; narrated, resolved, and de-escalated complex customer inquiries from the public dealing with items returning to the United States.
- Maintained positive customer service relationships with effective communication.
- Afghanistan
- Coordinated file organization and developed comprehensive spreadsheets.
Supervisor Oil & Gas Aviation Operations
IAP
01.2011 - 06.2013
- Company Overview: Afghanistan
- Directed and coordinated the activities for thirty federal contract employees engaged in providing 24-hour refueling operations.
- Integrated employee training in equipment operations, flightline safety procedures, and fuels laboratory testing procedures.
- Facilitated critical refuel support for the United States Presidential Aircraft Air Force One.
- Facilitated daily administrative tasks with Bagram Airfield Base Operations command.
- Afghanistan
Training Support Specialist
National Training Center
10.2004 - 12.2007
- Company Overview: Fort Irwin, CA
- Delivered comprehensive presentations focused on the Go Army Education Program to engage military members, veterans, and civilian audiences.
- Trained new personnel to design specialized degree programs using eLearning tools within the Army's Go Army Education System.
- Delivered educational assistance to service members, civilians, and veterans under the Montgomery GI Bill at Fort Irwin and international locations.
- Provided comprehensive instructional training support by developing PowerPoint presentation training aids.
- Ensured smooth execution of duties assigned in Fort Irwin, California.
- Created detailed reports of all service activities for management review.
- Executed various administrative functions tied to on-site assistance.
Warehouse Supply Storage
K-16 Airbase
South Korea
04.2002 - 09.2004
- Company Overview: South Korea
- Executed shipping and receiving orders utilizing Barcode Scanning equipment.
- Performed routine cycle counts to correct inventory discrepancies, ensuring high accuracy.
- Analyzed historical data to enhance strategies, leading to fewer stock issues.
- Achieved cost savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
Education
Licensed UAV Drone Pilot - UAV Pilot
Unmanned Vehicle University
North Las Vegas, NV01.2021
Medical Office Specialist - Medical Office Administration
American Computer Institute
Las Vegas, NV08-1991
Criminal Justice Law Enforcement - Criminal Justice
Park University
Fort Irwin, CASkills
- Customer Service
- Effective communication
- Time Managemen
- Office Management
- Problem-Solving
- Team Building
- Diligence
- Scheduling
- Record Keeping
Timeline
Home Health Provider
Veterans Administration Caregivers Program
08.2016 - 05.2024
Supervisor Oil & Gas Logistics
Kwajalein Range Service, KSR
10.2014 - 06.2015
Administrative Assistant/Parcel Inspector
Worldwide Language Resources
09.2013 - 09.2014
Supervisor Oil & Gas Aviation Operations
IAP
01.2011 - 06.2013
Training Support Specialist
National Training Center
10.2004 - 12.2007
Warehouse Supply Storage
K-16 Airbase
04.2002 - 09.2004
Licensed UAV Drone Pilot - UAV Pilot
Unmanned Vehicle University
Medical Office Specialist - Medical Office Administration
American Computer Institute
Criminal Justice Law Enforcement - Criminal Justice
Park University
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