Summary
Work History
Education
Skills
Timeline
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Shawn Olivarez

San Antonio,TX

Summary

Adept at navigating high-pressure environments, I excelled in customer service and team collaboration at Smashin Crab, where I enhanced guest satisfaction by efficiently managing reservations and inquiries. My multitasking proficiency and effective time management skills led to a notable improvement in customer experience, showcasing my ability to meet and exceed employer expectations.

Work History

Host

Smashin Crab
06.2023 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Southside High School
San Antonio, TX

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management

Timeline

Host

Smashin Crab
06.2023 - 08.2023

Southside High School
Shawn Olivarez