Shawn Ott
Kalamazoo,MI
Summary
Motivated individual with experience at Potbelly's Sandwich Shop, excelling in food preparation and cash handling. Proven ability in inventory management and customer relationship management, driving operational efficiency and enhancing customer satisfaction. Skilled in utilizing POS systems and maximizing productivity.
Overview
1
1
year of professional experience
Work History
Preperation Worker and Cashier
Potbelly's Sandwich Shop
09.2025 - Current
- Food Preparation: Slicing meats and cheeses, toasting bread, and portioning ingredients accurately.
- Food Safety & Sanitation: Following health codes, washing hands, wearing gloves, and keeping the prep counter clean.
- Cash Handling: Operating the POS system, making correct change, and processing credit cards.
- Inventory Management: Restocking the line, rotating stock, and tracking low ingredients.
- Equipment Operation: Using slicers, commercial ovens, and refrigerators safely.
Education
High School Diploma -
Kalamazoo Central High School
Kalamazoo, MI06-2026
Skills
- Customer Service: Greeting guests warmly, answering menu questions, and handling special requests
- Speed & Efficiency: Making sandwiches fast during the busy lunch or dinner rush
- Teamwork: Communicating smoothly with coworkers to keep the assembly line moving
- Attention to Detail: Reading customer tickets closely to ensure custom orders are correct
- Adaptability: Staying calm and handling stress when the shop gets very busy
Timeline
Preperation Worker and Cashier
Potbelly's Sandwich Shop
09.2025 - Current
High School Diploma -
Kalamazoo Central High School