Shawn Quall
Greenskeeper
Vancouver,WA
Overview
16
16
years of professional experience
Work History
Peer Support Specialist
Veterans Administration
Portland, OR
08.2019 - Current
- Interacted with family members of individuals and shared information regarding available community support services.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Maintained strict data confidentiality and privacy on all information related to individuals.
- Transported individuals safely to support meetings and medical appointments.
- Devised community-based programs focused on combating specific problems.
- Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
- Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Assistant Superintendent
Black Butte Ranch
Sisters, OR
04.2013 - 03.2015
- Procured equipment and services to align with program objectives and budget.
- Assessed and granted approval for course content by evaluating compliance with legal and program requirements.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Freight Broker
Echo Global Logistics
Bend, OR
03.2009 - 04.2013
- Coordinated with freight forwarders to expedite international shipments.
- Acted as a liaison between freight companies and shippers.
- Negotiated rates based on current market trends.
- Quoted potential customers on the price of freight brokerage.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
- Retrieved stored items and traced lost shipments, when necessary.
- Validated load plans, cargo cleanliness and transportation documentation.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma -
06.1988
Some College (No Degree) - General Studies
Some College (No Degree) -
Skills
- Communication abilities
- Appointment scheduling
- Relationship-building skills
- Coaching and mentoring
- Relationship cultivation
- Recovery assistance and support
- Positive environment facilitation
- Planning skills
- Exemplary communication
- Issue resolution abilities
- Unit Management and Leadership
Timeline
Peer Support Specialist - Veterans Administration
08.2019 - Current
Assistant Superintendent - Black Butte Ranch
04.2013 - 03.2015
Freight Broker - Echo Global Logistics
03.2009 - 04.2013
Gladstone Area High School - High School Diploma,
Clackamas Community College - Some College (No Degree), General Studies
Rogue Community College - Some College (No Degree),