Shawn Reeves
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with experience at Amazon Fulfillment Center, excelling in inventory management and customer service. Proven ability to adapt to changes while maintaining workplace cleanliness. Skilled in order picking and processing, with a strong focus on delivering exceptional service and fostering positive relationships with clients.
Overview
23
23
years of professional experience
Work History
Warehouse Associate
Amazon Fullfillment Center
San Bernardino, California
04.2023 - 09.2025
- Operated material handling equipment to efficiently move products within the warehouse.
- Collaborated with team members to maintain a clean and organized work environment.
- Managed inventory by accurately scanning and logging incoming and outgoing items.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
Dining Room Server
Belmont Village Assisted Living
Los Angeles
05.2002 - 09.2019
- Serve meals to guests with attention to detail and timing
- Ensure dining area remains clean and organized throughout service
- Assist in setting up tables according to restaurant standards
- Address guest inquiries with professionalism and knowledge
- Train new servers on service techniques and restaurant procedures
- Collaborate with kitchen staff to deliver orders efficiently
- Assisted with setting up dining room for special events.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
- Monitored dining rooms for safety and customer needs.
- Stocked glassware, silverware, and condiments at each station throughout shift.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Followed proper sanitation protocols when cleaning tables and chairs between guests.
- Provided excellent customer service to ensure repeat business.
- Developed strong and lasting resident relationships.
- Explained daily specials to customers.
- Delivered food items to tables in a timely manner.
- Restocked tables, wait staff areas and order staging areas.
- Responded promptly to customer inquiries or complaints regarding food or services rendered.
- Refilled drinks and checked with diners to meet specific needs.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Greeted customers and provided them with menus.
- Designed emergency protocols to enhance customer and worker safety.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Associate of Science - Dietetics
Los Angeles City College
Los Angeles 06-2005
Skills
- Customer service
- Time management
- Attention to detail
- Effective communication
- Adaptation to changes
- Basic math
- Order picking and processing
- Loading and unloading
- Workplace cleanliness
Affiliations
I love to read, movies and music. In the near future, I plan to complete certification in bookkeeping.
Timeline
Warehouse Associate
Amazon Fullfillment Center
04.2023 - 09.2025
Dining Room Server
Belmont Village Assisted Living
05.2002 - 09.2019
Associate of Science - Dietetics
Los Angeles City College