Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shawn Sanon

Port Saint Lucie

Summary

I’m all about making every customer feel like they walked away with more than just a phone. Whether it’s breaking down plans in a way that actually makes sense, or making sure follow-ups don’t feel robotic, I know how to keep people coming back. Over time, I’ve gotten pretty sharp with CRM tools to stay on top of things, and I love showing new hires the ropes so they feel confident from day one. I’m reliable, results-oriented, and always bring a team-first attitude. All in all, I thrive on turning challenges into wins... and have some fun while doing it.

Overview

1
1
year of professional experience

Work History

Sales Associate

T-Mobile
04.2023 - 10.2023
  • Assisted customers in product selection to enhance shopping experience.
  • Maintained knowledge of current promotions and sales strategies.
  • Operated point-of-sale system for accurate transaction processing.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Learned company policies and procedures to provide consistent service quality.

Education

Associate of Science - Psychology

Indian River State College
Ft. Pierce, FL
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Outgoing personality
  • Reliable and punctual

Languages

Creole
Limited Working

Timeline

Sales Associate

T-Mobile
04.2023 - 10.2023

Associate of Science - Psychology

Indian River State College