SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

SHAWN SANTIAGO

Allied Universal Security Services
Sauquoit,USA
1
Certification
23
years of professional experience

Led teams in conflict resolution and maintained exceptional customer service standards, recognized for strong organizational skills.

Work History

SECURITY SUPERVISOR

1 Year 9 Months
Allied Universal Security Services | 11.2024 - Current
  • Trained and mentored team members on security protocols and emergency response procedures.
  • Developed and implemented security plans for special events, ensuring safety and compliance.
  • Maintained effective communication with team members to ensure clarity in security operations.
  • Implemented access control measures to monitor and restrict entry to secure areas.
  • Resolved conflicts and provided assistance to guests and employees in a professional manner.

SECURITY SUPERVISOR

2 Years 5 Months
Securitas Security Services USA | 03.2022 - 08.2024
  • Supervised property entrances and exits and monitored employee safety.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Provided security team leadership and contributed to on-call duties.

LANDSCAPER

1 Year 8 Months
Sauquoit Valley Services | 06.2020 - 02.2022
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Cleaned up debris after completing jobsite tasks.
  • Transported plants, turf and other materials to designated areas for installation.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.

Machine /Forklift Operator

2 Years 10 Months
Utica Alloys ELG | 01.2005 - 11.2007

Operated forklift to assist with daily warehouse operations. Managed and operated machinery, ensuring station efficiency and productivity. Loaded steel barrels into machines to adhere to production protocols, forming steel molds. Completed production cycle by packaging finished products into barrels and accurately weighing them.

Forklift Operator/ Torcher

23 Years 4 Months
Empire Recycling | 04.2003 - 2005
  • Operated forklifts to transport materials efficiently within warehouse environment.
  • Conducted routine safety checks on equipment to ensure operational readiness.
  • Assisted in loading and unloading shipments, maintaining organization of inventory.
  • Collaborated with team members to optimize workflow and reduce downtime.

Education

GED

BOCES of New York State | Utica, NY | 06-2023

Skills

Team leadership
CCTV monitoring
Staff management
Security personnel training
Safety and security procedures
Security management
CCTV experience
Security team management
Daily incident reporting
Staffing and scheduling
Emergency response
Safety and security regulations
Report analysis
Access control
Physical restraint training
Security training
Security officer training
CPR and child CPR training
Incident reports

Certification

  • Security Guard 8 Hour In-Service Training Certificate
  • Completion Date: January 4th, 2025
  • Security Guard 8 Hour Pre-Assignment Training Certificate
  • Completion Date: March 7th, 2023
  • Security Guard 16 Hour On-The-Job Training Certificate

Timeline

SECURITY SUPERVISOR

Allied Universal Security Services
11.2024 - CurrentRead More

SECURITY SUPERVISOR

Securitas Security Services USA
03.2022 - 08.2024Read More

LANDSCAPER

Sauquoit Valley Services
06.2020 - 02.2022Read More

Machine /Forklift Operator

Utica Alloys ELG
01.2005 - 11.2007Read More

Forklift Operator/ Torcher

Empire Recycling
04.2003 - 2005Read More

BOCES of New York State

GED
Read More
SHAWN SANTIAGO